one of my clients on my server can not send out email using outlook , i have some other accounts on that server and we can send email fine with outlook without any problems but when it somes to this particular account they cant send out emails.
This is the messeage he gets.
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Task 'mail.xxxxxx.com - Sending' reported error (0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
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This is very strange because other accounts work fine.
Can someone please advice
This is the messeage he gets.
________________________________________________
Task 'mail.xxxxxx.com - Sending' reported error (0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
__________________________________________________
This is very strange because other accounts work fine.
Can someone please advice