Need help on installation

jovana

Verified User
Joined
Jul 29, 2006
Messages
14
I'am trying to install Direct Admin for more then 1 week now. support or [email protected] don't reply. So I hope someone can help me.

After I run ./setup.sh, it seems to bee okay. till the point the script need to download some daupdate file. The error is pasted below this line (the numbers has been masked)
----------------------------------------
--12:27:32-- https://www.directadmin.com/cgi-bin/daupdate?uid=4x9&lid=1xxx7
=> `/usr/local/directadmin/update.tar.gz'
Resolving www.directadmin.com... 66.51.122.131
Connecting to www.directadmin.com|66.51.122.131|:443... failed: Connection timed out.
Retrying.
---------------------------------------
It try's 20 times, and then the script stoped.


I have found on this forum this topic, but this is not the solution for the problem.

http://www.directadmin.com/forum/sh...id=4352&highlight=failed+Connection+timed+out

If I past the url in firefox, https://www.directadmin.com/cgi-bin/daupdate?uid=4x9&lid=1xxx7

it start a download right away.

Is there someone, please help me on this problem?

Thanks for any help!!
 
Hello,

That looks like there is a block somwehere between your server and ours.

Run:
Code:
traceroute tera-byte.com
to see how far you can get (we've blocked icmp, so traceroute doesn't work on our server, but tera-byte.com is in the same datacenter)

You could also try contacting your datacenter as they can debug network issues better than any of us :)

John
 
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