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Thread: Error After Updating DirectAdmin

  1. #1
    Join Date
    Oct 2006
    Location
    Sacramento, CA
    Posts
    8

    Error After Updating DirectAdmin

    I have been successfully running DirectAdmin for a few months now on this install. Today I updated DA via my admin control panel. I tried to refresh the page to continue on with my operations and the page would not load (Unable to connect).

    I entered into shell and started investigating.

    I tried restarting directadmin:

    center# ./directadmin start Starting DirectAdmin: [ OK ]
    /usr/local/directadmin/directadmin: error while loading shared libraries: /usr/lib/libssl.so.4: ELF file OS ABI invalid
    center# uname -a FreeBSD center.ojoink.com 6.3-PRERELEASE FreeBSD 6.3-PRERELEASE #0: Mon Nov 19 23:31:17 PST 2007 [email]:/usr/obj/usr/src/sys/GENERIC i386

    That didn't work... let's investigate more..

    here is directadmin's system.log:

    2007:12:27-12:43:09: Update of software successfull!
    2007:12:27-12:43:10: signal TERM received. Waiting for children to exit
    2007:12:27-12:43:10: Clean shutdown successful
    2007:12:27-12:43:11: directadmin restarted
    2007:12:27-12:43:11: directadmin started

    Of course, directadmin is not running because it won't start (see above).

    That's about all the info I have. DA has been working fine until this latest update. =(

    Do you have any information that might help me?

    +++

  2. #2
    Hello,

    I believe I've replied to the email you've already sent us, but for anyone else, if you see that, it's usually caused by an incorrect OS set in the license file. Email us your License ID and the OS you're using and we'll make sure it's set correctly.

    Once the license is set correctly (you can check from your /clients account on our website), then update the binaries:
    http://help.directadmin.com/item.php?id=29

    John

  3. #3
    Join Date
    Oct 2006
    Location
    Sacramento, CA
    Posts
    8
    Indeed that was the problem. Tech Support corrected my license.

    Thanks.

    +++

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