DIrect Admin update error

gadgetsguy

Verified User
Joined
Nov 4, 2005
Messages
116
Location
Montreal, Canada
I received this notice in my email pertaining to one of my DirectAdmin servers:

This is an automated message notifying you that an error has occurred while trying to update the software.
The generated error message is as follows:

Error restoring file /usr/local/directadmin/update.tar.gz :
gzip: stdin: not in gzip format
/bin/tar: Child returned status 1
/bin/tar: Error exit delayed from previous errors
: tar returned error code 512<br>
<br>
<br>
Try updating manually: http://help.directadmin.com/item.php?id=29<br>


Please contact JBMC-Software, including the error message. Failure to do so could result in an inactive control panel.

Anybody know what this is about? The DirectAdmin on this server is stuck at version 1.23.0
 
i followed the directions but i've got still the same error ! running contos 4.4
 
There is a combination of things that could be wrong. It can be one or all of these things.

Wrong license id
Wrong user id
Wrong operating system for that license

Probably wrong lid or uid.
 
There is a combination of things that could be wrong. It can be one or all of these things.

Wrong license id
Wrong user id
Wrong operating system for that license

Probably wrong lid or uid.

I do not believe any of the id are incorrect, as the license was fully functioning until recently.
 
I also forgot about the ip address associated with the license.

You probably need to email directadmin support.
 
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