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Thread: Time Out Error trying to delete large account

  1. #1
    Join Date
    Jun 2007
    Posts
    2

    Question Time Out Error trying to delete large account

    My VPS is running DirectAdmin and today while trying to
    delete a large account (about 7GB) i got the following error:

    "Your connection has timed out

    Details

    Either your request was invalid or the program hasn't completed your request.
    Please notify the server admin"



    Could you please help me figure out a way around this?
    What settings would I need to change to let the delete process run
    until it completes the delete task?

    I have searched on the direct admin forums and i can't find an answer.

    Thanks

  2. #2
    Join Date
    Jun 2003
    Location
    California
    Posts
    26,122
    As a workaround I'd suggest deleting some of the largest files through a root shell login.

    Then try again.

    Jeff
    +1 951 643-5345
    Third-Party DirectAdmin administration and support
    Dedicated Servers, Dedicated Reseller Accounts
    NoBaloney Internet Services div. Qnito Incorporated
    848 North Rainbow Blvd., Suite #3789
    Las Vegas, NV 89107-1103

  3. #3
    Hello,

    As well, to increase the timeout duration, go to:

    Admin Level -> Admin Settings

    and increase the timeout as needed.

    I've also added a changed timeout value for User deletion for the next release:
    http://www.directadmin.com/features.php?id=1010

    John

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