hello,
I'm having an issue sending emails to anyone having an emails hosted at bell canada.
Everytime I try to send an email to those users i get an return mail saying:
subject : Mail delivery failed: returning message to sender
I have spoke with an agent to discuss this matter, and according to him, I need to correct the "the Return Path Sender Score".
He has then sent me this email :
What should I do to correct this issue ? Any help with this would be appreciated. Thank you!
I'm having an issue sending emails to anyone having an emails hosted at bell canada.
Everytime I try to send an email to those users i get an return mail saying:
subject : Mail delivery failed: returning message to sender
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email protected]
SMTP error from remote mail server after RCPT TO:<[email protected]>:
host mx1c9.bellcanadahosting.com [69.156.240.34]:
550 5.7.1 <[email protected]>... H:RPBL [70.38.107.83] Connection refused due to abuse. Please contact your E-mail provider.
------ This is a copy of the message, including all the headers. ------
Return-path: <[email protected]>
Received: from bas7-montreal28-1177913894.dsl.bell.ca ([70.53.138.38] helo=[192.168.1.103])
by wmhebergement with esmtpsa (TLSv1:AES128-SHA:128)
(Exim 4.67)
(envelope-from <[email protected]>)
id 1N8k6N-0006Dt-Ja
for [email protected]; Thu, 12 Nov 2009 19:33:23 -0500
Message-Id: <[email protected]>
From: Wassim Mehanna <[email protected]>
To: "[email protected]" <[email protected]>
Content-Type: text/plain;
charset=us-ascii;
format=flowed
Content-Transfer-Encoding: 7bit
X-Mailer: iPhone Mail (7D11)
Mime-Version: 1.0 (iPhone Mail 7D11)
Subject: Test
Date: Thu, 12 Nov 2009 19:30:11 -0500
Test
I have spoke with an agent to discuss this matter, and according to him, I need to correct the "the Return Path Sender Score".
He has then sent me this email :
The ticket # 2388872 that was submitted for wmhebergement.com, regarding
your inability to receive/send emails, has returned from our
investigation. The issue has been resolved and it has been determined
that mail from this server has been blocked because the sending IP is
listed on the Return Path Sender Score Block list.
http://sendersupport.senderscore.net/blocked.php The administrators of
this server must correct the issue and communicate with Return Path to
remove the block.
The ticket is now closed. If you require further assistance, please do
not hesitate to contact us and we will be glad to assist you further.
What should I do to correct this issue ? Any help with this would be appreciated. Thank you!