myH2Oservers
Verified User
FR: Show "account suspended" on login in stead of "failed username/password"
When an account is suspended the person who try to login on that account will see the message "Invalid login. Please verify your Username and Password".
The next thing that person will do is contact support to ask them to reset their password. It would be better to show them the message "Invalid login, account suspended" so they know why they can't login and it is useless to ask for a password reset. (one of our customers is facing this problem multiple times a week).
When an account is suspended the person who try to login on that account will see the message "Invalid login. Please verify your Username and Password".
The next thing that person will do is contact support to ask them to reset their password. It would be better to show them the message "Invalid login, account suspended" so they know why they can't login and it is useless to ask for a password reset. (one of our customers is facing this problem multiple times a week).