Top Quality Direct Admin Server Management & Outsourced Hosting Support @ WebbyCart

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Top Quality Direct Admin Server Management & Outsourced Hosting Support @ WebbyCart

WebbyCart.com's Management Services

A. Full Server / VPS Management & Monitoring
Top Quality Management Service for only $35 / mo.

Your server needs to be running 100% of the time, not just mere running, but it should be on its top form. To achieve this, your server's software should be updated to the latest stable release with a properly configured firewall and other security protections. It should be equipped with the needed libraries and software add-ons and a capacity to handle server load. Once the server is leased, the Support staff will properly setup and secure the OS and the Control Panel, Migrate your files, Change your DNS, and many others according to the clients needs. The Support staff may also suggest other options to improve the server's function. It will also be monitored 24 hours a day, 7 times a week and 365 days a year to avoid downtime.

We accept Major Linux Flavors such as CentOS, Fedora Core, RedHat, FreeBSD and several Control Panel such as Cpanel/WHM, Plesk, Direct Admin, Ensim , Webmin and even servers without Control Panel and with just basic LAMP. We can manage any servers from any Data Center.

The Benefits:

  • 24 / 7 Monitoring with Reboot
    5 mins. interval and will reboot or email/send reboot request to your Data Center​
    Monitored Services : Uptime/Ping, Apache, MySQL, Load, POP3, SMTP, Disk Usage, Swap Usage, Current Users & Total Processes.​
  • Within 3 Hours Response Time
    On average, our current Response Time is within 30 mins.​
  • Within 24 Hours Resolution Time
    On average, our current Resolution Time is within 1 hour.​
  • Unlimited Support Tickets & Live Chat Support
    Submit unlimited number of tickets and access to Live Support at no any additional fees!​
  • Initial Server Setup
    We will setup and secure your new server and it will be ready in just little time.​
  • Server Hardening
    Security Hardening which consists of installation and setup of CSF/APF Firewall, Hardening of the Control Panel and /tmp & /var/tmp directories, Securing services such as Exim, FTP, DNS, PHP, MySQL, SSH, Host.conf, sysctl.conf, Upload/Download Programs (wget, fetch, scp), etc. Installation of Mod_Security, Mod_Deflate, suPHP, DDos_Deflate, Rkhunter, ChkrootKit, SIM, SPRI, PRM, LSM, Stop Unused Services and more!.​
  • Server Optimization
    Custom Optimization of Basic Services to meet the appropriate Hardware. We optimized Apache, MySQL, and PHP as standard.​
  • Server Migration
    Migrate your files, database, accounts, with or without control panel.​
  • Server Software & Control Panel Upgrades
    Upgrading Kernel, Apache, PHP, MySQL, FTP, SSL, Perl, Exim, Cpanel, etc​
    .
  • Server Software Addon Installation
    Installation of FFMPEG (with all it's needed modules), Zend Optmizer, Ioncube, Eaccelerator, Ruby on Rails, GD, Mbstring, Curl, SSL, etc.​
  • Control Panel Problems
    Fixing of Control Panel Errors, Incompatibilities, bugs, updates, etc.​
  • Backup Restoration
    Restoring of backup and making you online again at no time at all.​
  • DDOS Protection & Mitigation
    Protect you from DDOS Attack and will try to mitigate and stop the attack.​
  • Disaster Recovery
    Helps find the cause of the Disaster, Recover and rebuild from your backup.​
  • Affordable & Flat Fee
    Flat Fee of $35 / month and can cancel anytime.​
  • Works Guaranteed
    All works are guaranteed.​

You can save on Management via Pre-Payments and Multiple Servers:

Pre-Payment:

3 months Pre-Payment = $30 / month
6 months Pre-Payment = $25 / month
1 Year Pre-Payment = $20 / month

Multiple Servers:
3-5 Servers = $30 / month
6-9 Servers = $25 / month
10 Up = $20 / month


To Order, please go to : https://order.webbycart.com/order_management.htm

B. One Time Admin Job
- Fast and Affordable One Time Admin Job starts @ $25

When you need to install some software to your server such as FFMPEG and all it's modules to run your video site or you want your Server to be setup and harden but your server is Unmanaged or you want to fix one particular problem in your server and you want just a one time request, and no recurring monthly fees, our One Time Admin Job is for you.

Our price ranges from $25 - $50 only depending on the request. All request is considered urgent and will be worked right away after sign up. We accept all requests under any Linux Flavors, with or without Control Panel and servers from any Data Center.

To Order, please go to : https://order.webbycart.com/order_onetimejob.htm


C. Monitoring Only
- Professional Monitoring with Human Intervention @ $10/mo.

24 / 7 / 365 Server Monitoring (5 Minutes Interval) with Reboot. We will monitor your server and will reboot or email/send reboot request to your DC. We do not just ping or check the Network Connection, we also check the following services : Uptime/Ping, Apache, MySQL, Load, POP3, SMTP, Disk Usage, Swap Usage,Total Processes, & Current Users.

As we also monitor the basic resources, It is optional for the client to provide ssh access or control panel access for us to restart the services or check the logs if not restarting. We only charge $10 / mo per server (1 - 5 servers), $7.5 / mo per server (6 - 9 servers) and $5 / mo per server (10 servers and up).

To order, please go to : https://order.webbycart.com/order_monitoring.htm

D. Outsourced Hosting Support

If you are a large Web Hosting Company or a starting Web Host Reseller that needs professional, experienced, trustworthy staff to handle your Customer Support tickets, WebbyCart.com is here to help.

We support Major Control Panel such as Cpanel/Web Host Manager, Direct Admin, Plesk, and Ensim either under Linux OS or Windows OS. We can also work for host with Support HelpDesk System such as Ubersmith, Cerberus, Kayako, WHMCS, etc. or just plain Email but we prefer if with HelpDesk System. If you do not have one, we can install one for you for FREE.

The Benefits:

  • All day and Night
    Our Support Staff is always available for all your Client's Support Needs 24 times a day, 7 Times a Day, 365 Days a Year. No Holiday, No Weekend Closed Sign, No Limited Staff Reason on Weekends, etc. We are at your service any time of the day or night.
  • Guaranteed
    We are proud of the Knowledge, Experience, Exposure and the Quality of our Staff's Job that we guarantee 1 Hour Response Time and 5 Hours Resolution Time.
  • Transparent
    Fully Transparent to your Clients. We will be using your own HelpDesk System to answer Support Questions / Queries. The client will not know that you are outsourcing Hosting Support. For Host without HelpDesk System, you will just need to setup a support email that will forward to us and we will reply using your email so that the client will still know that you are the one supporting them.
  • Save More
    Our Outsource Hosting Support is cheaper than hiring a Permanent Staff. You will save on Salary, Trainings, Benefits and other Expenses.
  • Friendly, Easy to talk with.
    Our staff are known for being Friendly, Professional, Experienced and Knowledgeable. All staff are professionaly trained to handle Customer Support and easy to talk with. They also attend regular Trainings and Seminars to update them on the fast changing Technology and Latest regarding Web Hosting in particular.
  • Adaptable
    Our staff is adaptable. Adaptable to your Support Patterns, Adaptable to your Products and Services. Once you sign up, we will perform a thorough study of your Plans, Services and Support Techniques. This will enable us to know what you offer and how you relate to your clients.

Some of our Outsourced Hosting Plans:

Per Server
Flat per server fee for Unimited No. of Tickets

* Support for Unlimited No. of Tickets
* Unlimited Number of Domains per Server
* HelpDesk Support (Free Installation of HelpDesk)
* 24 x 7 x 365 Support
* 1 Hour Response and 5 Hours Resolution Guarantee
* Pro-active Communication with Data Center for Reboots or Hardware Problems
* Free Server Management and Monitoring

* $120 / server (1 - 4 Servers)
* $100 / server (5 - 9 Servers)
* $80 / server (10 Servers up)
* NO Setup Fee


Per Ticket
Pay for the Number of Tickets

* Unlimited Number of Domains per Server
* HelpDesk Support (Free Installation of HelpDesk)
* 24 x 7 x 365 Support
* 1 Hour Response and 5 Hours Resolution Guarantee
* Pro-active Communication with Data Center for Reboots or Hardware Problems


* $2.00 / Ticket (30 Tickets)
* $1.60 / Ticket (100 Tickets)
* $1.20 / Ticket (200 Tickets)
* Additional $10 / mo. per Server in excess of 3
* Expires Monthly
* NO Setup Fee


Prepaid Plan
Consumable Prepaid Support Plans

* Unlimited Number of Domains per Server
* HelpDesk Support (Free Installation of HelpDesk)
* 24 x 7 x 365 Support
* 1 Hour Response and 5 Hours Resolution Guarantee
* Pro-active Communication with Data Center for Reboots or Hardware Problems


* $3.00 / Ticket (30 Tickets)
* $2.50 / Ticket (100 Tickets)
* $2.00 / Ticket (200 Tickets)
* Additional $10 per Server in excess of 3
* No Expiration - Just Reload Anytime.
* NO Setup Fee


For Starters
Affordable Support for Starting Up Hosts

* Support for Unlimited No. of Tickets
* Maximum of 100 Domains per Server
* Limited to 1 Server
* HelpDesk Support (Free Installation of HelpDesk)
* 24 x 7 x 365 Support
* 1 Hour Response and 5 Hours Resolution Guarantee
* Pro-active Communication with Data Center for Reboots or Hardware Problems

* $60 / mo.
* NO Setup Fee

To view all our plans and to order please go to Outsourced Web Hosting Support :: WebbyCart.com

We Accept Paypal and Major Credit Cards.

Client Testimonials from our site:

WebbyCart.com - Client Testimonials

If you have any questions about this service, please feel free to contact Sales at [email protected].

Thanks,
Bobby Bautista
WebbyCart.com
 
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