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Thread: Install before authorizing, need follow all steps to resume setup?

  1. #1
    Join Date
    Oct 2012
    Location
    Hanoi
    Posts
    120

    Install before authorizing, need follow all steps to resume setup?

    Hi,
    I have installed DirectAdmin before my ID is authorized. The setup progress is stoped with the below message:

    Length: unspecified [text/html]
    Saving to: “/usr/local/directadmin/update.tar.gz”

    [ <=> ] 45 --.-K/s in 0s

    2012-10-10 16:25:02 (2.02 MB/s) - “/usr/local/directadmin/update.tar.gz” saved [45]


    You are not authorized to download the update package with that client id and license id for this IP address. Please email sales@directadmin.com"
    Until my id is authorized, what step I need follow?

    (I use this guide to install DA: http://www.directadmin.com/installguide.html)

    many thanks

  2. #2
    Join Date
    Apr 2005
    Location
    GMT +7.00
    Posts
    11,023
    Hello,

    If you have no valid UID and LID you should not start installing Directadmin. So please wait for confirmation from Directadmin Sales. After that just start the installation from the beginning.
    With regards, Alex.

    Professional Server Management for web hosting companies and individuals
    Hourly Support, Disaster Recovery, Server Hardening, Monthly Subscription
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    Click here if you need a Linux Admin

  3. #3
    Join Date
    Oct 2012
    Location
    Hanoi
    Posts
    120
    thank you.
    I have completed this install with a valid license.

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