Send DirectAdmin a new message using https://www.directadmin.com/clients/safesubmit.php and in that message you give them a link to this thread. (Edit: Send it to DirectAdmin Support, not Sales or Billing).
Electronic Mail support?
- Thread starter eushells
- Start date
Why is "DirectAdmin Support" listed under the "From" column in your sent items? It seems strange to me, should it not be YOUR email that is under det "From" column?
I sent the message and safesumbit .. so there a 4 messages and look of 6 in response to them.
Yes, but did you send them a link to this thread in safesubmit? If not, then do that. Also, if you like, send me a pm, and I can give you my email address and you can send a email to me, then we can test if it is something wrong with your email.
Why is "Froum"? Because it's selected "Sent Items" if you see the menu on the left. So is this webmail. If you select as your inbox will appear.
I sent you a private message, please read it.
I received both of your emails. However, something is wrong with your mx records. Please check your email domain name here: http://www.intodns.com/ You will then get this:
Also when check your email address at http://www.websitepulse.com/help/testtools.emailvalidation-test.html it give this result:
And another test with your email address here http://mailtester.com/testmail.php give this result:
When I check you email domain name here http://mxtoolbox.com/ it give result: "No Results Found"
So, you don't have any mx records. Also when I check if you domain has any SPF record, it does not. I test here: http://www.kitterman.com/spf/validate.html with your domain and it say this
So there is plenty wrong with your email. I did get your emails, but do not expect that anybody else get your emails.
Please sign up for a privat gmail.com address (if you not already has one), and send your email to DirectAdmin support from your private Gmail.com adresse, not from your own email address at your own domain.
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MX Records Oh well, I did not detect any MX records so you probably don't have any and if you know you should have then they may be missing at your nameservers!Also when check your email address at http://www.websitepulse.com/help/testtools.emailvalidation-test.html it give this result:
Code:
Status: Invalid MX record.And another test with your email address here http://mailtester.com/testmail.php give this result:
Code:
Invalid mail domain. The domain is invalid or no mail server was found for itWhen I check you email domain name here http://mxtoolbox.com/ it give result: "No Results Found"
So, you don't have any mx records. Also when I check if you domain has any SPF record, it does not. I test here: http://www.kitterman.com/spf/validate.html with your domain and it say this
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No valid SPF record found of either type TXT or type SPF.So there is plenty wrong with your email. I did get your emails, but do not expect that anybody else get your emails.
Please sign up for a privat gmail.com address (if you not already has one), and send your email to DirectAdmin support from your private Gmail.com adresse, not from your own email address at your own domain.
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SeLLeRoNe
Super Moderator
Was that mail from local to local?
If you DNS are messed up you cant blame DA Staff cause you dont get their emails, maybe they did reply asking about something and didnt change the IP, you cannot know.
Provide you domain instead of keeping oscuring it for further checks (but i still think the checks made by ditto are pretty enough).
Regards
If you DNS are messed up you cant blame DA Staff cause you dont get their emails, maybe they did reply asking about something and didnt change the IP, you cannot know.
Provide you domain instead of keeping oscuring it for further checks (but i still think the checks made by ditto are pretty enough).
Regards
Yes, I got your messages .. you have in the screenshot above message.
I checked in the client area of the DA and I see all the old IP, I have changed with the new IP.
No, still not resolved what I said. From October 6, still waiting to fix the problem. DirectAdmin client area is still the old IP. I need to change my ip ... but have not yet done.
SeLLeRoNe
Super Moderator
As i sayd, maybe they replied for have information or for inform you about a problem.. whatever is the reason of the No-Change, you will not receive any email untill you fix your DNS.
Regards
Regards
I think I did well not explicit.
1. I sent 10 emails per domain.
2. I sent 2 other emails from at hosting / domain
3. We have now sent one email from gmail.com
4. I sent 5 messages on their website: https://www.directadmin.com/clients/safesubmit.php since 8 October
5. I called the phone number: 587-784-5162 (Canada - JBMC Software), and the phone was always closed .. whether it was morning, evening or night.
6. I wrote on the forum and sent and PM by DirectAdmin Support & Sales.
And all this no answer or a solution.
1. I sent 10 emails per domain.
2. I sent 2 other emails from at hosting / domain
3. We have now sent one email from gmail.com
4. I sent 5 messages on their website: https://www.directadmin.com/clients/safesubmit.php since 8 October
5. I called the phone number: 587-784-5162 (Canada - JBMC Software), and the phone was always closed .. whether it was morning, evening or night.
6. I wrote on the forum and sent and PM by DirectAdmin Support & Sales.
And all this no answer or a solution.
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FleroviumUranus
Verified User
still i am not able to find any comment from administrator
i think post is going long and long now admin should look into this
i think post is going long and long now admin should look into this
SeLLeRoNe
Super Moderator
I did send an e-mail to da staff pointing to this thread.
Regards
Regards