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Thread: I need help veiwing my stats

  1. #1
    Join Date
    Oct 2012
    Posts
    6

    I need help veiwing my stats

    PLEASE,

    I have been trying to figure this out for a week and all I get is one line answers that are not helping me! I am at the beginning of this learning curve...I need someone to take 2 minuts to actually lay out the steps for me.

    I went to the main panel and midway clicked on the little square that in turn selects my domain name.
    I then click "SET" and a message says that I have created a link.

    But this is not working. I ussed the site, waited over 24 hours, try to view the stats and I get the same old "the site has not resolved......"

    What do I need to do here step by step? Remember I am new at this so it needs to be broken down. How do I make "webalizer" work for me?

    Do I need to download it ? If so how? Go where and do what?

    Please help me somebody

    Thank you

    BP

  2. #2
    Join Date
    Oct 2012
    Posts
    6
    File does not exist
    THIS IS WHAT I AM STILL GETTING THE SITE HAS BEEN ON LINE OVER A WEEK

    DO I NEED to download a new webalizer binary? Is that standard proceedure?


    Details

    You must wait for the stats to be computed. This will only happen *after* logs exist (domain must resolve and be used).

    Info for Admins: Downloading a new webalizer binary

  3. #3
    Join Date
    Apr 2005
    Location
    GMT +7.00
    Posts
    11,023
    Hello,

    I'd suggest you using Awstats. For me it's more friendly and easier to understand. See the link http://www.directadmin.com/features.php?id=894 on how to get it enabled on your server.
    With regards, Alex.

    Professional Server Management for web hosting companies and individuals
    Hourly Support, Disaster Recovery, Server Hardening, Monthly Subscription
    Directadmin installation and optimization

    Click here if you need a Linux Admin

  4. #4
    Join Date
    Oct 2012
    Posts
    6

    Refuse to help me?

    SO NO ONE HERE WILL HELP ME GET THE SITE RESOLVED OR IF IT IS HOW TO TURN ON THE SATS? i WASTED MY MONEY?
    VINDO HOSTING DOES NOT BACK UP ITS PRODUCTS?

    IVE BEEN ASKING GOING ON TWO WEEKS NO ONE FROM VINDO WILL HELP ME?

    SHOULD I CANCEL..GET MY MONEY BACK..GO SOMEPLACE ELSE?

    IS THERE NO WAY I CAN CALL A NUMBER AND TALK TO SOMEONE?

  5. #5
    Join Date
    Oct 2004
    Location
    London, UK
    Posts
    6,641
    This is DirectAdmin control panel forum for people that use directadmin.. we do provide support but is not an official support.

    This is not Vindo Hosting support forum neither for no one hoster around the world.

    This is for produced of DirectAdmin Control Panel.

    If you accept this, you will understand the other users reply.

    And use CAPS dont solve anything, since you're actually on the wrong forum and is not actually a good way to talk anywhere.

    Regards
    SeLLeRoNe - Andrea Iannucci
    DevOps Engineer - System Administrator
    If you need my support write me an E-Mail to Support@CrazyNetwork.it

  6. #6
    Join Date
    Apr 2005
    Location
    GMT +7.00
    Posts
    11,023
    @bostonpaul

    Yes, for sure Andrea is right. And I've found _vindohosting.com_ and they seem to use Directadmin, but if you bought hosting from them, you really should refer your questions to them. As they sell their services and give you access into Directadmin so you could manage your hosting account. But nobody here is anyhow related to issues you are facing there using that hosting, as well as any other hosting.
    With regards, Alex.

    Professional Server Management for web hosting companies and individuals
    Hourly Support, Disaster Recovery, Server Hardening, Monthly Subscription
    Directadmin installation and optimization

    Click here if you need a Linux Admin

  7. #7
    Join Date
    Aug 2008
    Posts
    4,697
    If you are the end user of a hosting company you should not even be here requesting support at all.

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