Problems with DirectAdmin and Google Mail

Hi! I can't seem to be able to get my e-mail working, I'm hoping you guys can help me out.

I'm using Magento. The mails from Magento are being sent, but only sometimes, and when they do, they end up in the spam-inbox.

I've now tried to set-up Google Apps to use as the e-mail server. This is what I have now:

- I've set up the mx records like so: http://screencast.com/t/OkFxjNxJGsec
- In Google Apps I have added the domain, but get this message: http://screencast.com/t/GnfPt4oTlfx which means it says it's checking my MX records. This status has been there for weeks now
- These are all my DNS records: http://screencast.com/t/wffc7SbaYcj4
- This is how the e-mail now gets to my inbox: http://screencast.com/t/3xePZ9Crpz

Any help would be appreciated!

One thing you should do, is to change you txt spf record to also include GoogleApps/Gmail. Delete your existing txt spf record and then add this one instead:

Thanks

Thanks, I've changed the record. Should this solve my problem?

It might solve your problem regarding that some emails sent do not reach the inbox, and it might not. Check your domain for errors at http://intodns.com/ or give us your domain so that we can check it.

Drooma.nl

Thanks for your help, it's really appreciated. The domain is www.drooma.nl.

I checked your domain at intodns.com and there was no warnings, so it all looks good. Did you verify ownership of domain in GoogleApps? Regarding that GoogleApps still report that it is "checking for mx records", that might be a delay in GoogleApps admin panel wich might not be something to worry about. If you are lucky, the only thing needed was the inclusion of Google in your spf record.

However, I now see that your server main ip is listed in the following blacklists:

cbl.abuseat.org
xbl.spamhaus.org
zen.spamhaus.org
dnsbl-1.uceprotect.net

Check it your self here: http://whatismyipaddress.com/blacklist-check - I am sure this is your problem. If this is not your server, but a shared hosting account, I would suggest you ask your provider to move you to another server wich has a clean ip that is not blacklisted. A ip in several blacklists, will for sure give you problem that emails you send does not reach the inbox.

My guess now would be that emails you send from GoogleApps/Gmail will reach the inboxes, however emails you send from Magento will not reach the inboxes, because it is sent from the server with blacklisted ip and not from GoogleApps/Gmail. You could try to solve the problem if Magento has a option to let you send out email using SMTP username and password, that way you could have Magento send email using your GoogleApps smtp and GoogleApps username/password for that email account - and it would probably solve the problem.

I'll go check that out!

I've installed an extension that allows me to handle mail through Google Apps, directly from Magento. This worked! Thank you so much for you help, this cost me a few hours to fix, but you saved me some hours!

Might someone be searching the same question, I've installed this extension: http://www.magentocommerce.com/magento-connect/ASchroder/extension/1865/aschroder.com-smtp-pro

Thanks for the update and the link to the extension! It is great to hear you have solved the problem.

The overall problem is not resolved if the main server IP# is still listed in the blocklists. Why? Because Magento isn't the only server based service trying to send email. Messages from the server won't be delivered properly either. You should work with your hosting company to get an IP# that's not on blocklists.

Jeff