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Thread: Can't connect FTP on wordpress to update

  1. #1
    Join Date
    Oct 2012
    Posts
    79

    Can't connect FTP on wordpress to update

    I had installed wordpress on my server and I want to connect FTP to update it but I can't(I connect FTP in filezilla ok but can't connect to it)
    I used:
    Apache 2.4.3
    DirectAdmin 1.42.0
    Exim 4.76
    MySQL 5.1.66
    Named 9.8.2rc1
    ProFTPd 1.3.4b
    sshd
    dovecot 2.1.10
    Php 5.4.8
    all them is running
    could you please help me fix me
    this is image error: http://s7.postimage.org/ch9bqvjsr/Untitled.png
    http://s7.postimage.org/ch9bqvjsr/Untitled.png

  2. #2
    Join Date
    Jul 2008
    Location
    Maastricht
    Posts
    2,839
    This is not the correct forum section to ask support for this.
    Try another ftp client and see if you get a better error notice. Your ftp server is working (I tested) so there must be an error in your username and/or password for ftp.
    Greetings, Richard.

  3. #3
    Join Date
    Oct 2004
    Location
    London, UK
    Posts
    6,641
    Should also be that server firewall is blocking outgoing connection to ftp port... you should try in ssh to use telnet to connect to ftp server and check if this work.

    Regards
    SeLLeRoNe - Andrea Iannucci
    DevOps Engineer - System Administrator
    If you need my support write me an E-Mail to Support@CrazyNetwork.it

  4. #4
    Join Date
    Jul 2008
    Location
    Maastricht
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    Should also be that server firewall is blocking outgoing connection to ftp port...
    Could that be the case? Since I tested it and got a login reply from the ftp server. If outgoing ftp is blocked I would not get the login question would I?
    Or am I missing something?
    Greetings, Richard.

  5. #5
    Join Date
    Oct 2004
    Location
    London, UK
    Posts
    6,641
    You tested from local system with telnet? If yes and it ask for login that's not the case.

    Regards
    SeLLeRoNe - Andrea Iannucci
    DevOps Engineer - System Administrator
    If you need my support write me an E-Mail to Support@CrazyNetwork.it

  6. #6
    Join Date
    Jul 2008
    Location
    Maastricht
    Posts
    2,839
    No I tested it from my home. So external. I just thought that if it was a firewall issue, I could not get the login question either.
    But maybe I'm mistaken.

    Let's see whats happening when xuangcong tests locally.
    Greetings, Richard.

  7. #7
    Join Date
    Oct 2012
    Posts
    79
    Quote Originally Posted by SeLLeRoNe View Post
    You tested from local system with telnet? If yes and it ask for login that's not the case.

    Regards
    sr how can i test on telnet

  8. #8
    Join Date
    Jul 2008
    Location
    Maastricht
    Posts
    2,839
    To test in telnet, login via SSH and use this command:

    Code:
    telnet localhost 21
    You should get a status of the ftp like this:
    telnet localhost 21
    Trying 127.0.0.1...
    Connected to localhost.
    Escape character is '^]'.
    220 ProFTPD 1.3.4b Server ready.
    After that you could try if your login credentials are correct by using these commands (press enter after entering the commands):

    Code:
    user yourusername
    pass yourpassword
    Greetings, Richard.

  9. #9
    Join Date
    Oct 2012
    Posts
    79

    Exclamation

    Quote Originally Posted by Richard G View Post
    To test in telnet, login via SSH and use this command:

    Code:
    telnet localhost 21
    You should get a status of the ftp like this:


    After that you could try if your login credentials are correct by using these commands (press enter after entering the commands):

    Code:
    user yourusername
    pass yourpassword
    this is display of command:
    Code:
    [root@server ~]# telnet localhost 21
    Trying ::1...
    Connected to localhost.
    Escape character is '^]'.
    220 ProFTPD 1.3.4b Server ready.

  10. #10
    Join Date
    Oct 2012
    Posts
    79
    this is display of command:
    [CODE][root@server ~]# telnet localhost 21
    Trying ::1...
    Connected to localhost.
    Escape character is '^]'.
    220 ProFTPD 1.3.4b Server ready.
    user allstarvn
    331 Password required for allstarvn
    pass xxxxxxxx
    230 User allstarvn logged in

  11. #11
    Join Date
    Jun 2003
    Location
    California
    Posts
    26,123
    You are successfully connecting to your server using IPv6, and you are successfully logging in. So now I'm lost. Do you want to use IPv6 and not IPv4? Are you still having a problem using Filezilla? If so, are you using Filezilla from the same local network as your server, or across the 'net? If the latter, are you using IPv6?

    Jeff
    +1 951 643-5345
    Third-Party DirectAdmin administration and support
    Dedicated Servers, Dedicated Reseller Accounts
    NoBaloney Internet Services div. Qnito Incorporated
    848 North Rainbow Blvd., Suite #3789
    Las Vegas, NV 89107-1103

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