could not send file to remote host

groomy

groomy

Verified User
Joined
Dec 16, 2011
Messages
261
Location
AUGNY (France)
Hello, today the same, same worries!
Subject: An error occurred during the backup (id=5) Today at 06:36
User admin has been backed up. <5:00:02>
Could not read reply from control connection -- timed out.
ncftpput /home/tmp/admin/admin.root.admin.tar.gz: could not send file to remote host.
<5:00:27>
User augrandfre has been backed up. <5:00:30>
Remote write timed out.
Could not read reply from control connection -- timed out.
ncftpput /home/tmp/admin/user.haiko.augrandfre.tar.gz: data transfer timed out.
<5:00:55>
User baticoffre has been backed up. <5:00:58>
Remote write timed out.
Could not read reply from control connection -- timed out.
ncftpput /home/tmp/admin/user.haiko.baticoffre.tar.gz: data transfer timed out.
<5:01:24>
User beatyblack has been backed up. <5:01:24>
Could not read reply from control connection -- timed out.
ncftpput /home/tmp/admin/user.admin.beatyblack.tar.gz: could not send file to remote host.
<5:01:50>
User blacklemon has been backed up. <5:01:56>
Remote write timed out.
Could not read reply from control connection -- timed out.
ncftpput /home/tmp/admin/user.haiko.blacklemon.tar.gz: data transfer timed out.
<5:02:21>
User bourguet has been backed up. <5:02:31>
Remote write timed out.
Could not read reply from control connection -- timed out.
ncftpput /home/tmp/admin/user.haiko.bourguet.tar.gz: data transfer timed out.
<5:02:56>
User canniballo has been backed up. <5:03:43>
Remote write timed out.
Could not read reply from control connection -- timed out.
ncftpput /home/tmp/admin/user.haiko.canniballo.tar.gz: data transfer timed out.
<5:04:09>
User clipbucket has been backed up. <5:04:13>
Remote write timed out.
Could not read reply from control connection -- timed out.
ncftpput /home/tmp/admin/user.admin.clipbucket.tar.gz: data transfer timed out.
<5:04:39>
User coomicool has been backed up. <5:04:48>
Remote write timed out.
Could not read reply from control connection -- timed out.
ncftpput /home/tmp/admin/user.haiko.coomicool.tar.gz: data transfer timed out.
<5:05:13>
User csbconst has been backed up. <5:05:15>
User djtiesto has been backed up. <5:05:20>
User domesto has been backed up. <5:05:45>
User ecobatimen has been backed up. <5:06:39>
User emeraudes has been backed up. <5:06:57>
User erjone has been backed up. <5:07:11>
User fans80 has been backed up. <5:07:14>
User funnytoy has been backed up. <5:07:37>
User gastroconc has been backed up. <5:08:08>
User haiko has been backed up. <5:08:14>
User jackassura has been backed up. <5:08:18>
User jackauctio has been backed up. <5:08:21>
User jackcasino has been backed up. <5:08:28>
User jackdomain has been backed up. <5:08:38>
User jackimmob has been backed up. <5:08:45>
User jackleasin has been backed up. <5:09:03>
User jackphone has been backed up. <5:09:57>
User jackproj has been backed up. <5:10:36>
User jacksa has been backed up. <5:10:54>
User jackshop has been backed up. <5:12:48>
User jacktools has been backed up. <5:14:43>
User jacktrade has been backed up. <5:14:56>
User jackweb has been backed up. <5:16:46>
User jandj has been backed up. <5:17:20>
User jardinpriv has been backed up. <5:18:39>
User luxurycar has been backed up. <5:20:48>
User opaledesk has been backed up. <5:22:39>
User romannonce has been backed up. <5:24:55>
User romannuair has been backed up. <5:26:36>
User rosedesven has been backed up. <5:26:55>
User rottettran has been backed up. <5:28:10>
User sciindiana has been backed up. <5:29:26>
User sexyweb has been backed up. <5:54:13>
User suissemail has been backed up. <6:33:10>
User sweettrade has been backed up. <6:33:15>
User swissconsu has been backed up. <6:33:15>
User swissdeco has been backed up. <6:33:16>
User totemltd has been backed up. <6:33:22>
User triadedif has been backed up. <6:34:23>
User webamax has been backed up. <6:35:20>
User webcoquin has been backed up. <6:35:32>
User webonline has been backed up. <6:36:39>
User yatoula has been backed up. <6:36:46>
Click to expand...
AND
Subject: Warning: The system load average is 13.41 Today at 05:46

This is an automated message notifying you that the 5 minute load average on your system is 13.41.
This has exceeded the 10 threshold.

One Minute - 30.79
Five Minutes - 13.41
Fifteen Minutes - 6.13

top - 05:46:02 up 1 day, 15:09, 0 users, load average: 30.79, 13.41, 6.13
Tasks: 218 total, 17 running, 200 sleeping, 0 stopped, 1 zombie
Cpu(s): 2.9%us, 0.3%sy, 0.4%ni, 95.4%id, 0.9%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 16327796k total, 15519580k used, 808216k free, 765644k buffers
Swap: 1051064k total, 484k used, 1050580k free, 12987396k cached

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
3136 funnytoy 20 0 223m 41m 4240 R 31.5 0.3 0:02.44 /usr/sbin/httpd -k start -DSSL
2714 funnytoy 20 0 226m 43m 4236 R 29.5 0.3 0:10.40 /usr/sbin/httpd -k start -DSSL
2716 funnytoy 20 0 223m 41m 4244 R 27.5 0.3 0:10.76 /usr/sbin/httpd -k start -DSSL
2736 funnytoy 20 0 219m 36m 4428 R 27.5 0.2 0:08.95 /usr/sbin/httpd -k start -DSSL
2931 funnytoy 20 0 225m 43m 4236 R 27.5 0.3 0:05.80 /usr/sbin/httpd -k start -DSSL
2602 funnytoy 20 0 224m 43m 4496 R 25.6 0.3 0:10.31 /usr/sbin/httpd -k start -DSSL
2750 funnytoy 20 0 218m 36m 4240 R 25.6 0.2 0:08.39 /usr/sbin/httpd -k start -DSSL
2923 funnytoy 20 0 225m 43m 4240 R 25.6 0.3 0:06.16 /usr/sbin/httpd -k start -DSSL
2747 funnytoy 20 0 226m 44m 4240 R 23.6 0.3 0:10.04 /usr/sbin/httpd -k start -DSSL
2749 funnytoy 20 0 218m 36m 4240 R 23.6 0.2 0:09.25 /usr/sbin/httpd -k start -DSSL
2952 funnytoy 20 0 226m 43m 4240 R 23.6 0.3 0:05.51 /usr/sbin/httpd -k start -DSSL
3138 funnytoy 20 0 225m 43m 4228 R 23.6 0.3 0:03.50 /usr/sbin/httpd -k start -DSSL
32097 funnytoy 20 0 224m 44m 5068 R 23.6 0.3 0:23.88 /usr/sbin/httpd -k start -DSSL
3054 funnytoy 20 0 227m 44m 4236 R 21.6 0.3 0:04.64 /usr/sbin/httpd -k start -DSSL
750 apache 20 0 212m 31m 5100 S 19.7 0.2 0:16.96 /usr/sbin/httpd -k start -DSSL
2717 apache 20 0 211m 29m 4244 S 5.9 0.2 0:10.61 /usr/sbin/httpd -k start -DSSL
2847 apache 20 0 206m 24m 4240 S 5.9 0.2 0:08.96 /usr/sbin/httpd -k start -DSSL
4525 mysql 20 0 351m 57m 5028 S 3.9 0.4 11:55.94 /usr/sbin/mysqld --basedir=/ --datadir=/var/lib/mysql --user=mysql --log-error=/var/lib/mysql/ns3002026.ovh.net.err --pid-file=/var/lib/mysql/ns3002026.ovh.net.pid
1752 root 20 0 0 0 0 S 2.0 0.0 0:03.79 [kjournald]
30123 funnytoy 20 0 220m 40m 5332 R 2.0 0.3 0:38.61 /usr/sbin/httpd -k start -DSSL
1 root 20 0 10400 668 616 S 0.0 0.0 0:01.99 init [3]
2 root 20 0 0 0 0 S 0.0 0.0 0:00.00 [kthreadd]
3 root 20 0 0 0 0 S 0.0 0.0 0:01.14 [ksoftirqd/0]
Click to expand...

What is the problem ??? The CRON tache ?
Thanks for help .
 
groomy said:
Could not read reply from control connection -- timed out.
Click to expand...
This is probably an issue related to the FTP server.
I had the same issue once because the ftp server was down. If the datacenter provides you backup space on a server with other users, then the ftp server may be overloaded or too many users use it at the same time.

As for the second issue check for any zombie proccesses and kill them and also check for blocked ports.
 
I see that you have a zombie proccess:
Tasks: 218 total, 17 running, 200 sleeping, 0 stopped, 1 zombie
With
Code: 
[COLOR=#000000]ps -aux | grep defunct[/COLOR]
or
Code: 
[COLOR=#000000]ps -el | grep 'Z'[/COLOR]
you can see all zombie proccesses.
With
Code: 
[COLOR=#111111][FONT=Consolas]kill -9 4005[/FONT][/COLOR]
you can kill the zombie proccess with PID 4005.

If you have a website that uses a blocked port by the firewall, then this may cause high server load.
In this case the user funnytoy is causing the problem. You should contact that user and investigate further this issue.
 
Last edited:
i test and i have in SSH
[root@ns3002026 ~]# ps -aux | grep defunct
Warning: bad syntax, perhaps a bogus '-'? See /usr/share/doc/procps-3.2.7/FAQ
root 7232 0.0 0.0 61308 680 ttyp0 S+ 23:21 0:00 grep defunct
[root@ns3002026 ~]# ps -el | grep 'Z'
F S UID PID PPID C PRI NI ADDR SZ WCHAN TTY TIME CMD
[root@ns3002026 ~]# kill -9 4005
-bash: kill: (4005) - No such process
[root@ns3002026 ~]#
Click to expand...
 
OK. You have no zombie proccesses. Probably the IP of the DA server is blacklisted at the ftp server. Do you have a dedicated ftp server or backup space on a server with many users?

The PID 4005 is just an example...
The command ps -el | grep 'Z' shows you the PID of the zombie proccesses, if there are any.
 
Hello, I sent an email to my server provider, I look at the answer to the disk backupFTP ..
What I do not understand is that I cancel service account (Fernanda), but I still see him in the list of users for backup (in DirectAdmin)? Or files are to simply remove this account in hand, I do not understand why it always appears.
thank you
 
Hello, what an idiot .... backup hard drive was almost full ...
Problem solved except for the deleted account fernanda.
fernanda_DA.jpg
Thanks

User fernanda is delete.. :confused:
 
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