Outgoing Email problem verified on two servers

We've verified this problem on two newly installed servers at two data centers.

Has anyone else with a recent install had this kind of problem:

If I send an email from the server (for example using the mail command) to any address anywhere, it bounces back, saying "Unrouteable address".

But then the bounce leaves the server properly.

For example, I've got an email address [email protected].

I've got aliases set up on the server so that all mail to root gets sent to [email protected].

As root, I use the mail command to send email to [email protected]. It bounces back to root as "Unrouteable address" but then the bounce does get properly delivered to [email protected] even though the original email, to the same address, didn't.

Added 18:08 pm 09/27/04:
The mail delivery works properly from root on our other DA servers. Mail from root must work; otherwise output from cron.daily, etc., won't work.

This is just one example. This happens to any mail trying to leave the box from root. It gets bounced back, but the bounce message does get delivered off the box as it should.

Any ideas?

Jeff

Hi Jeff,

Try this:

wget -O /etc/exim.pl http://files.directadmin.com/services/exim.pl
chmod 755 /etc/exim.pl
service exim restart

I think there is a typo in the old one. I'll have to repackage all of the exims if there is.

Another option is to remove the "condition" in the lookuphost in the exim.conf.

John

Hey,

Yes, there is a difference:

< if (uid_exempt($uid)) { return "yes"; }
---
> if (uid_exempt($uid)) { return; }

David

I had the same issue I hope this fixes it

Yes, this fixed it.

Jeff

confirmed on FreeBSD 4.10, using exim 4.34 (as 4.42 segfaults on freebsd 4.10)

That did fix the unrouteable address here as well.

Although I'm still experiencing smtp trouble. Before I changed the exim.pl file my client would report that it found the server but it didn't respond, now it responds with an internal server error. I've tried both available versions of exim with the same results which is strange since the previous installation I did a couple of months ago worked just fine although I hadn't tried updating anything related to email.

Edit Nevermind, isp issues with smtp on my side. So 4.24 appears to be working for me on FreeBSD so far

this seems to have fixed 2 issues I had

unroutable address error

and unable to deliver to local mailboxes now both seem fixed.

skruf said:

Hey,

Yes, there is a difference:

< if (uid_exempt($uid)) { return "yes"; }
---
> if (uid_exempt($uid)) { return; }

David

Click to expand...

So would it be recommended that everyone change this line?

where and how

The line is in /etc/exim.pl.

But you can just load the new one into the server following the instructions in John's post.

Jeff

Hey,

So would it be recommended that everyone change this line?

Click to expand...

My opinion, yes.

Just follow the instructions in John's post to replace the existing "exim.pl" with the new one.

David

Please help - SquirrelMail issue

Hi All,
Just had a look at the thread regarding this email issue, but to be honest I am a bit confused as to what I need to do in order to resolve the issue.
My problem is when I try to send an email using SquirrelMail. I get the following error message:

Requested action not taken: mailbox unavailable
Server replied: 550 Verification failed for <[email protected]>
Unrouteable address
Sender verify failed

A few weeks ago I was able to send emails fine, the issue started last week Monday...
Any idea how can I fix this?
Thanks,
Elise

Hey,

What John posted above is probably a good start:

wget -O /etc/exim.pl http://files.directadmin.com/services/exim.pl
chmod 755 /etc/exim.pl
service exim restart

David

DirectAdmin Support said:

Hi Jeff,

Try this:

wget -O /etc/exim.pl http://files.directadmin.com/services/exim.pl
chmod 755 /etc/exim.pl
service exim restart

I think there is a typo in the old one. I'll have to repackage all of the exims if there is.

Another option is to remove the "condition" in the lookuphost in the exim.conf.

John

Click to expand...

This is don't help

I send message from [email protected] to [email protected] and all ok!

I send message from [email protected] to [email protected] and receive to [email protected]:

----- The following addresses had permanent fatal errors -----
<[email protected]>
(reason: 550-Verification failed for <[email protected]>)

----- Transcript of session follows -----
... while talking to mail.mailsms.net.:
>>> DATA
<<< 550-Verification failed for <[email protected]>
<<< 550 Sender verify failed
550 5.1.1 <[email protected]>... User unknown
<<< 503 valid RCPT command must precede DATA

What to do?

http://help.directadmin.com/item.php?id=51 and all ok!