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Thread: SSL problems on reseller level

  1. #1
    Join Date
    Mar 2015
    Posts
    1

    Question SSL problems on reseller level

    I have the a domain under the admin of the reseller. And cannot add an ssl certificate.

    This is what i have to do. But can't because the admin is not under the list of users.
    3) At this step, we assume the the Reseller has a free IP available. To assign that IP to the User to use, go to:
    Reseller Level -> List Users -> username -> Modify User username

    Can you help me?

  2. #2
    Join Date
    Jun 2003
    Location
    California
    Posts
    26,122
    I'm a bit confused by the way you've phrased your question; I imagine it's a translation issue...

    Do you mean the domain is at the user level of the admin login?

    Or is it at the reseller level of the admin login?

    If the former then the only way you can do this inside DirctAdmin is by installing your Certificate as a shared Certificate. This is not the recommended solutlon unless you can't get a second IP#.

    If the latter, then you should be able to assign the new IP# to admin, and then under the reseller level of the admin login assign it to your user.

    Jeff
    +1 951 643-5345
    Third-Party DirectAdmin administration and support
    Dedicated Servers, Dedicated Reseller Accounts
    NoBaloney Internet Services div. Qnito Incorporated
    848 North Rainbow Blvd., Suite #3789
    Las Vegas, NV 89107-1103

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