Results 1 to 2 of 2

Thread: Mistakenly created subdomain and now my site is down

  1. #1
    Join Date
    Oct 2017
    Posts
    1

    Unhappy Mistakenly created subdomain and now my site is down

    I'm new to DirectAdmin, bear with me on this.

    I have an external server and using DirectAdmin to manage my domain. I had my site working on domain.com and www.domain.com with A records, but decided to tinker with the functions abit.

    I added a subdomain of www using DirectAdmin and now my site wont work. It only works domain.com now. I removed the subdomain + directories + A records related to the subdomain I just created but still to no avail.

    When I check the dns for www.domain.com using online tools it came out with 2 ip's the first one is the external server and the latter is the DirectAdmin server that I didn't use. Please help

  2. #2
    Join Date
    Jul 2008
    Location
    Maastricht
    Posts
    3,057
    It only works domain.com now.
    Check your DNS records. When it's working with domain.com but not with www.domain.com then the www A record is probably not present anymore.
    It might have been removed because you created a subdomain with www instead of with another non-default name and deleted it afterwards.

    Go into your DNS manager and check. If it's not present, add the A record again, should look like this:
    www A 192.168.1.50
    replace that 192.168.1.50 ip with your DA server ip like the other ip's mentioned there and you should be fine. Could take a little time to propagate though.
    Greetings, Richard.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •