exim pipe local delivery

Hello All,

I use kayako support suite for many years and no troubles with email piping.
I recently wanted to update exim from 4.2 to 4.5 and update went well.

But piping is not working anymore i get this error:

2017-10-23 16:49:52 1e6e33-0004I7-1s <= [email protected] H=mail-it0-f45.google.com [209.85.214.45] P=esmtps X=TLSv1.2:ECDHE-RSA-AES128-GCM-SHA256:128 CV=no K S=7706 id=CAF6F4ZYUuk_-6c=W8Mb0jtLSK3fCb18eUnd3Y04cbP-ZK9C+cQ@mail.gmail.com T="Re: [#15]: sdaf" from <[email protected]> for [email protected]
2017-10-23 16:49:53 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1e6e33-0004I7-1s
2017-10-23 16:49:53 1e6e33-0004I7-1s => |/usr/local/bin/php -q /home/modelzone/public_html/support/console/index.php ([email protected]) <[email protected]> F=<[email protected]> R=drop_solo_alias T=devnull S=0
2017-10-23 16:49:53 1e6e33-0004I7-1s ** |/usr/local/bin/php -q /home/modelzone/public_html/support/console/index.php ([email protected]) <[email protected]> F=<[email protected]> R=virtual_aliases_nostar T=virtual_address_pipe: Child process of virtual_address_pipe transport (running command "/usr/local/bin/php -q /home/modelzone/public_html/support/console/index.php") was terminated by signal 9 (Killed)
2017-10-23 16:49:53 cwd=/var/spool/exim 7 args: /usr/sbin/exim -t -oem -oi -f <> -E1e6e33-0004I7-1s
2017-10-23 16:49:53 1e6e37-0004IF-La F=<> rejected by non-SMTP ACL: failed to expand ACL string "${perl{get_username}{$acl_m_uid}}": Undefined subroutine &main::get_username called.
2017-10-23 16:49:53 1e6e37-0004IF-La Error while reading message with no usable sender address (R=1e6e33-0004I7-1s): rejected by non-SMTP ACL: local configuration problem
2017-10-23 16:49:53 1e6e33-0004I7-1s Process failed (1) when writing error message to [email protected] (frozen)

can anybody help to get this fixed?

Odd. I use Osticket which also uses a pipe. The only difference is that I got my pipe setting between " signs, but maybe you got that too in the configuration.
It's probably your exim.pl version, check in /etc/exim.pl which version you are running. The latest one is v23.

Hello,

You need to update exim.pl/exim.*conf* with custombuild

see: rejected by non-SMTP ACL: failed to expand ACL string "${perl{get_username}{$acl_m_uid}}": Undefined subroutine &main::get_username called.

related: https://forum.directadmin.com/showthread.php?t=55387