Unable to get Lock on file

[email protected]

Verified User
Joined
Oct 4, 2017
Messages
9
Someone broke into the server and mixed it up so that nothing works.
I have no idea how to download a copy from the server because ftp and ssh does not work.
Only what works is I can log in as admin to DA.
Can anyone know how to fix it or how to download a copy from the server?

Code:
Unable to execute your request

Details

Could not read tickets
Unable to get Lock on file:
open error for ./data/admin/tickets.list.lock: Success
./data/admin: 'admin:admin' drwx------, running as diradmin:webapps

Code:
Cannot Execute Your Request

Details

Unable to get Lock on file:
open error for ./data/admin/ip.list.lock: Success
./data/admin: 'admin:admin' drwx------, running as diradmin:webapps

IP 93.157.xxxx already exists on eth0 
Unable to get Lock on file:
open error for ./data/admin/ips/93.157.xxxx.lock: Success
./data/admin/ips: 'admin:admin' drwx------, running as diradmin:webapps
Unable to get Lock on file:
open error for ./data/admin/ips/93.157.xxxx.lock: Success
./data/admin/ips: 'admin:admin' drwx------, running as diradmin:webapps

IP::writeBaseApache: Unable to read ./data/admin/ips/93.157.xxxxx
Unable to get Lock on file:
open error for ./data/admin/ip.list.lock: Success
./data/admin: 'admin:admin' drwx------, running as diradmin:webapps
Unable to get Lock on file:
open error for ./data/admin/ip.list.lock: Success
./data/admin: 'admin:admin' drwx------, running as diradmin:webapps
 
Hello,

Depending on your setup and a hosting company from which you bought a server there is a possibility to load the server into a rescue mode and recover access or copy/transfer data, and/or use IPKVM/IPMI.

With directadmin only access if your root's password is still the same and is accepted in Directadmin (file editor section under admin level, it's not filemanager though), root's access can be recovered.

Please fee free to contact me privately for a paid assistance, and I will be happy to help you.
 
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