Unable to login into my email account from Roundcube or Microsoft Outlook

K

kaon

Verified User
Joined
Aug 7, 2008
Messages
42
Hello Guys,

Please help me. I am unable to login into my any email accounts across all user accounts.
I have just upgraded my server and since then I am unable to login into any of the email accounts.

Please can you help me how to identify the problem ?
Which logs can I check?

The error in the roundcube log is this line

HTML: 
AUTHENTICATE PLAIN: Internal error occurred. Refer to server log for more information
 in /var/www/html/roundcubemail-1.3.3/program/lib/Roundcube/rcube_imap.php on line 196

I do not know where should I check further and how to fix?

Any tips. Please help
 
trix.hosting said:
service httpd restart

that will solve you. Try Restarting Apache service.
Click to expand...

I have NGINX & PHPfpm.
I restarted them and it didnt help.

Plus It has nothing to do with roundcube. I cannot login even using Microsoft outlook
 
Try this:
Code: 
cd /usr/local/directadmin/scripts
./set_permissions.sh email
 
I cannot login even using Microsoft outlook
Click to expand...
If the tip from Awd doesn't work, check your exim logfiles and post the error notice which you get when trying with Outlook.
 
Richard G said:
If the tip from Awd doesn't work, check your exim logfiles and post the error notice which you get when trying with Outlook.
Click to expand...

Rebuilding dovecot fixed the issue. Didnt know what the issue was but rebuilding fixed it. :)
 
Oh that's odd. Didn't know Dovecot had something to do with Roundcube. But I will remember this.
Glad you fixed it! Thanks for sharing the solution!:)
 
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