False "suspended for bandwidth overusage" tickets

Freddy

Verified User
Joined
Apr 14, 2016
Messages
119
Every first day of the month I get these messages saying a user has been suspended for bandwidth overusage. The message is false because it is the first day of the month! The limit has just been reset and the user is not suspended. Why do I get these messages?

A new message or response with subject:

User XXX has been suspended for bandwidth overusage

has arrived for you to view.
Follow this link to view it:

https://my.server.com:2222/CMD_TICKET?action=view&number=000003964&type=ticket


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