what happen to support email?

stepup

Verified User
Joined
Apr 9, 2018
Messages
9
i try send a email to support but failed.

Snip20180410_1.png
 
Your hosting provider have disabled the support ticket system. So, if you can't create a ticket, visit your hosting provider for support.
 
I don't think so. The ticket system will not send e-mails to the [email protected] address. The screenshot shows he is sending an email to [email protected] which is refused.

It sáys "see below for more details" so I would suggest clicking the "learn more" link and see what the reason is and post the technical details here.
 
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