Results 1 to 5 of 5

Thread: incoming messages and spam folder

  1. #1
    Join Date
    Nov 2004
    Posts
    292

    incoming messages and spam folder

    So, I don't run SpamAssassin, Easy spam fighter on this server, because I have external commercial antispam filters already. However, some incoming messages only appear in Spam folder, not Inbox.

    Why so? I thought SA would do it, but I don't have SA on the server. What moved those messages to spam folder then?

    Another thought is IMAP synchronization from user's Outlook and the server. I would imagine:
    - Firstly, the incoming messages really reached the inbox.
    - Secondly, when user used Outlook checking, Outlook marked those messages as spam, and moved automatically to spam folder. But then in that case, is there any log showing that movement?

    Thanks.
    Want to purchase G Suite with lower prices?

    As a Google partner, I can offer you that. Just contact!

  2. #2
    Join Date
    Apr 2005
    Location
    GMT +7.00
    Posts
    13,557
    Hello,

    Try and check /var/log/maillog and logs from Outlook.
    Regards, Alex G.

    - Get the best commercial DirectAdmin support and hire me on poralix.com
    - Follow and like @Poralix on Facebook

  3. #3
    Join Date
    Nov 2004
    Posts
    292
    Anyone notices this issue?
    Neither maillog nor dovecot log show anything related to messages. Exim maillog only shows that messages saved to recipient's mailbox. It doesn't show that is inbox or junk box.
    Want to purchase G Suite with lower prices?

    As a Google partner, I can offer you that. Just contact!

  4. #4
    Join Date
    Apr 2005
    Location
    GMT +7.00
    Posts
    13,557
    A default exim.conf won't move incoming emails into a SPAM folder if you don't use either SpamAssassin or ESF. So it might be custom filters on the server side: check filtering rules in directadmin and RoundCube if you use pigeonhole, or custom rules of a IMAP client on a client's side.

    Check RFC headers of a filtered email for possible clues.
    Regards, Alex G.

    - Get the best commercial DirectAdmin support and hire me on poralix.com
    - Follow and like @Poralix on Facebook

  5. #5
    Join Date
    Nov 2004
    Posts
    292
    No, I found the reason. Some people use MyMail service, and that service moved emails right away when there were new mails in inboxes. Very disappointed. I sent out a warning to my customers for stopping using that.
    Want to purchase G Suite with lower prices?

    As a Google partner, I can offer you that. Just contact!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •