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Thread: Cannot Create Account

  1. #1
    Join Date
    Jul 2018

    Exclamation Cannot Create Account

    When I tried to add a new user/reseller "user05" it shows:
    That username already exists on the system
    Even there was no "user05" on my user list.
    Any ideas would be very appreciated.

  2. #2
    Join Date
    Oct 2004
    London, UK
    It might be that the user is created but it is not in the DA user list.
    You can check the /etc/passwd file:
    cat /etc/passwd | grep user05

    If the result show a user existing in the system you can use this to recreate the users list in DA:

    Best regards
    SeLLeRoNe - Andrea Iannucci
    Head of Managed Service - Senior DevOps Engineer
    If you need my support write me an E-Mail to

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