ticket system problem

Wilson

Verified User
Joined
May 27, 2007
Messages
12
In Support Centre of Evolution Skin, it is not work on Post replied for a message.
 
Please check it in latest version of the skin:
Code:
cd /usr/local/directadmin/data/skins
mkdir evolution
cd evolution
wget -O evolution.tar.gz https://demo.directadmin.com/download/evolution.tar.gz
tar xvzf evolution.tar.gz
cd ..
chown -R diradmin:diradmin evolution

Thank you for the report!
 
Yes, I have download again the evolution skin and install it, however, the problem still exist. I have tried on IE Edge, chrome and firefox, all are not work on the "post reply" button when click a ticket message.
My server is installed nginx_apache.

I tested on directadmin demo page, it also not work.
 
Last edited:
May you send a screenshot of the button which does not work? And URL part (domain can be skipped).
 
We've found one more place which might have affected it. Please check it now (use the same update commands).
 
Thanks for your help.

I have re-download the skin. It is better than before but still has error.
Error
Cannot execute your request
The number and type of ticket is required
Please see attached screen shot.Screenshot_12.png
 
It's been fixed. Thank you for the report! To update the skin:
Code:
cd /usr/local/directadmin/data/skins
mkdir evolution
cd evolution
wget -O evolution.tar.gz https://demo.directadmin.com/download/evolution.tar.gz
tar xvzf evolution.tar.gz
cd ..
chown -R diradmin:diradmin evolution
 
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