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Thread: Can't create emails with my main domain which is a sub domain

  1. #1
    Join Date
    Jan 2019
    Posts
    1

    Can't create emails with my main domain which is a sub domain

    Hi folks!

    I recently installed DA on a new server. I used a sub domain for the whole installation. That sub domain was deleguated from my top level domain so the DA can manage it like a top level domain.

    Everything works fine, DNS propagated and everything.

    Except one thing: when I go to User Level to manage emails, I can't manage emails for that sub domain. If I add a new domain, I can manage emails and everything works fine.

    If I try to add a new user with that sub domain, it says that the domain already exist.

    How can I assign the sub domain to my admin account so I can manage emails with it?

    Thanks for your help!!!

  2. #2
    Join Date
    Apr 2005
    Location
    GMT +7.00
    Posts
    12,578
    Hello,

    Try and change first your hostname from sub.domain.com to server.domain.com​ as admin in Directadmin.
    Add sub.domain.com to you user's account.

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