Hi Guys
I'm hoping someone can help me better understand this:
The server package I signed up for includes 2000Gb
data transfer a month. In The 8 months I've been with this server host I have never exceed 190Gb in any month. That to me, is less than 10% of what I am allowed.
Now here's the bit I don't understand. My server host has sent me a bill for over $1800.00 stating that it is for additional bandwidth. Yet, according to DA, I've used less than 180GB every month including current.
Here is the email they sent me:----
Your server with IPs xxx.xxx.xxx has been using 99.90mbps at peak. We have had to "cap" your bandwidth to 10mbps pending you immediately paying for the EXTREME bandwidth you are using
We also suggest you purchase the Hybrid plan. The pricing system for “Hybrid” bandwidth is tiered and allows you to buy bandwidth as you need in increments of 10mbps. Each cluster of 10mbps purchased is $200USD/month additional plus a $100USD/month fee to remove the cap. If you need the full 100mbps, the price is $1000USD/month. This is actually cheaper than having to buy it in increments if you need more than 80mbps.
To give a point of comparison, “Extreme” bandwidth would cost you approximately $6500USD/month for 100mbps.
We cannot keep your server capped at 10mbps for any significant duration of time. If you do not respond within five working days starting today, your server will be disconnected.
Bandwidth charts available here:
http://bandwidth.calpop.com
SWITCH NAME: sw130s42
PORT : 0/9
PASSWORD: “squid”
BANDWIDTH OVERAGES: 28.07mbps -- Please pay $65 X 28.07 = $1824.55
Pricing & plan details can be found at http://www.calpop.com
-----------end email ------------------------
I tried to get a better understanding of this from my host but am not getting any reply. So if anyone here understands this stuff, I would very much appreciciate some help in understanding how this stuff works.
Many Thanks
Larry
I'm hoping someone can help me better understand this:
The server package I signed up for includes 2000Gb
data transfer a month. In The 8 months I've been with this server host I have never exceed 190Gb in any month. That to me, is less than 10% of what I am allowed.
Now here's the bit I don't understand. My server host has sent me a bill for over $1800.00 stating that it is for additional bandwidth. Yet, according to DA, I've used less than 180GB every month including current.
Here is the email they sent me:----
Your server with IPs xxx.xxx.xxx has been using 99.90mbps at peak. We have had to "cap" your bandwidth to 10mbps pending you immediately paying for the EXTREME bandwidth you are using
We also suggest you purchase the Hybrid plan. The pricing system for “Hybrid” bandwidth is tiered and allows you to buy bandwidth as you need in increments of 10mbps. Each cluster of 10mbps purchased is $200USD/month additional plus a $100USD/month fee to remove the cap. If you need the full 100mbps, the price is $1000USD/month. This is actually cheaper than having to buy it in increments if you need more than 80mbps.
To give a point of comparison, “Extreme” bandwidth would cost you approximately $6500USD/month for 100mbps.
We cannot keep your server capped at 10mbps for any significant duration of time. If you do not respond within five working days starting today, your server will be disconnected.
Bandwidth charts available here:
http://bandwidth.calpop.com
SWITCH NAME: sw130s42
PORT : 0/9
PASSWORD: “squid”
BANDWIDTH OVERAGES: 28.07mbps -- Please pay $65 X 28.07 = $1824.55
Pricing & plan details can be found at http://www.calpop.com
-----------end email ------------------------
I tried to get a better understanding of this from my host but am not getting any reply. So if anyone here understands this stuff, I would very much appreciciate some help in understanding how this stuff works.
Many Thanks
Larry