what happens to E-Mails when suspended?

hello

any one can tell me what happens to E-Mails when an account is suspended by exceeding bandwidth?
I belived they were stored on the account, but couldn't be downloaded... but now a customer is complaining that he gets message "Remote host said: 550 "Unknown User""
I see that on the logs too:

(...) rejected RCPT <user@domain>: Unrouteable address

Hello,

When DA suspends a user, the mail portion of the suspension does the following:

mv /etc/virtual/domain.com /etc/virtual/domain.com_off

As for bandwidth genrated from sending emails...
the data is stored in /etc/virtual/usage/username if you have /etc/virtual/limit set to a non-zero value. If the size of the username file is larger than the number in the limit file, then you'll get the unrouteable error... so delete the /etc/virtual/usage/username file. DA does rotate this file nightly though.

The only other thing would be to make sure the domain in in the /etc/virtual/domains file, and also that:

dig MX domain.com

resolves correctly.

http://help.directadmin.com/item.php?id=16

John

so, basically, what happens to E-Mails sent to his account?
they're stored on the _old directory or they're just lost?

My recollection is that mail is bounced with an undeliverable error. I don't recall if it's a temporary or permanent error.

You can always create a domain and check .

Jeff