User not getting welcome email.

A

awdtech

Verified User
Joined
Dec 1, 2003
Messages
13
Location
Rochester, NY
I have a couple of users that do not seem to be getting the welcome email. Everything seems to work fine on my end.

Any idea what may cause that?
 
My users have not been able to get welcome emails either, just noticed today.

Derrick
 
Hello,

Normally it's one of
1) hostname doesn't resolve
2) no reverse IP lookups on the main IP.

check the /var/log/exim/mainlog file for any errors.

John
 
Any other ideas as to what may be causing this? I had my tech guy look at both of these suggestions and neither have solved the issue. He is quite puzzled too :(

Thanks,
Derrick
 
Edit: I must learn how to read. ;)

Your problem is more than likely occuring because of one of the problems John listed (99% chance) above. Look at the exim mainlog and show us the errors...then maybe we can help you a bit more :).
 
Last edited:
Yeah i would like to know too :)


I will get the requested info shortly (replying to the other post)

Thanks,
Derrick
 
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