L linuxnewbie Verified User Joined May 28, 2006 Messages 6 May 28, 2006 #1 Hi, I've lost my client id and password, how can i get them back ? Thanks.
nobaloney NoBaloney Internet Svcs - In Memoriam † Joined Jun 16, 2003 Messages 26,113 Location California May 28, 2006 #2 More information required, linuxnewbie. Are you a server administrator with your own copy of DirectAdmin? If so, do you mean the main root and/or admin password? Which one? If you're not a server administrator with your own copy of DirectAdmin, then you'll need to contact your hosting company. Jeff
More information required, linuxnewbie. Are you a server administrator with your own copy of DirectAdmin? If so, do you mean the main root and/or admin password? Which one? If you're not a server administrator with your own copy of DirectAdmin, then you'll need to contact your hosting company. Jeff
L linuxnewbie Verified User Joined May 28, 2006 Messages 6 May 28, 2006 #3 thanks for your prompt response. I'm the owner of the server and the directadmin license. There's no "Forget password" in https://www.directadmin.com/clients/, i just dont' know how to get it back.
thanks for your prompt response. I'm the owner of the server and the directadmin license. There's no "Forget password" in https://www.directadmin.com/clients/, i just dont' know how to get it back.
nobaloney NoBaloney Internet Svcs - In Memoriam † Joined Jun 16, 2003 Messages 26,113 Location California May 28, 2006 #4 You haven't clarified for me which password you're missing. In general, linux/unix passwords are one-way encodes, and there's no way to get a password back once it's forgotten. If you've lost your root password you can boot your server in a diagnostic mode and change the password; how you do it is OS distribution specific. In linux the mode is called linux single. If you've lost your admin password you can shell into your server as root and run this command: Code: # passwd admin to change the password. To change a reseller or user password you log into the control panel as admin and click on the link for changing passwords. To change an email password you click on the change password box in the mailbox section of the control panel. Jeff
You haven't clarified for me which password you're missing. In general, linux/unix passwords are one-way encodes, and there's no way to get a password back once it's forgotten. If you've lost your root password you can boot your server in a diagnostic mode and change the password; how you do it is OS distribution specific. In linux the mode is called linux single. If you've lost your admin password you can shell into your server as root and run this command: Code: # passwd admin to change the password. To change a reseller or user password you log into the control panel as admin and click on the link for changing passwords. To change an email password you click on the change password box in the mailbox section of the control panel. Jeff
L linuxnewbie Verified User Joined May 28, 2006 Messages 6 May 28, 2006 #5 no, i don't mention about my server root password or anything on my server. i need to log in at https://www.directadmin.com/clients/ and forgot the client ID and password. sorry for the confusion
no, i don't mention about my server root password or anything on my server. i need to log in at https://www.directadmin.com/clients/ and forgot the client ID and password. sorry for the confusion
R resolveit Verified User Joined Mar 22, 2004 Messages 764 May 28, 2006 #6 Mail John and Mark support @ directadmin . com with your server IP, they will be able to help you.