Morlack,
DirectAdmin doesn't open tickets; they do respond to emailed requests for tech support.
If your host can't help you but can only give you excuses, then it's time for you to find another host (with apologies to existenz, who already said it); I'm sure a lot of us here will be happy to help you with that
.
Did you set up A records for your nameservers in your zone?
You need A records for:
ns1.innovacionesespiral.com
and for
ns2.innovacionesespiral.com
and they need to point (1 each) to the two IP#s you got from your reseller.
Can you ping those IP#s? If you can't, then your reseller still has some work to do to get them set up for you.
But my tests show that you do have A records, and your IP#s are pingable:
Code:
[jeff@of1 jeff]$ ping ns1.innovacionesespiral.com
PING ns1.innovacionesespiral.com (63.247.79.152) 56(84) bytes of data.
64 bytes from 63.247.79.152: icmp_seq=1 ttl=42 time=81.1 ms
64 bytes from 63.247.79.152: icmp_seq=2 ttl=42 time=81.4 ms
and
Code:
[jeff@of1 jeff]$ ping ns2.innovacionesespiral.com
PING ns2.innovacionesespiral.com (63.247.79.153) 56(84) bytes of data.
64 bytes from 63.247.79.153: icmp_seq=1 ttl=42 time=81.8 ms
64 bytes from 63.247.79.153: icmp_seq=2 ttl=42 time=81.2 ms
According to whois, your innovacionesespiral.com domain is registered through HostPC Internet Services, a reseller of Enom domain registration services. Have you set up new nameservers (hosts) at HostPC?
Note that setting up a new nameserver is NOT the same as assigning a nameserver to a domain; I can't tell you how HostPC allows you to do that because I don't have an account there, but that's what you have to do.
Note the 1st and 3rd "Fail" messages at
DNS Report; these errors occur because these really aren't "stealth" nameservers; they just appear to be so because they've not been properly registered as hosts with HostPC.
Until you do that, you can't assign them as nameservers to your domain.
You're welcome to call me if you need more clarification, or to send me your telephone number, and ask me to call you (you can send it in either ane email or a private message here).
Jeff