Eagle1
Verified User
I found a very nice helpdesk system that includes live support last week. It uses PHP and mySQL. And it's free. It is located at http://www.helpcenterlive.com
They also have a nice windows program that sits in the taskbar and notifies you of requests and when there is someone browsing your site. It's not free, but well worth the $30 cost.
I have it installed and bought the WinApp and couldn't be happier.
I just wish I could find someone that could port the program into a PostNuke modules, so that I could use the helpdesk part of it as well.
See the example below. It shows if any of my Support team is online or offline. If online, feel free to say hello. I don't mind showing how it works.
They also have a nice windows program that sits in the taskbar and notifies you of requests and when there is someone browsing your site. It's not free, but well worth the $30 cost.
I have it installed and bought the WinApp and couldn't be happier.
I just wish I could find someone that could port the program into a PostNuke modules, so that I could use the helpdesk part of it as well.
See the example below. It shows if any of my Support team is online or offline. If online, feel free to say hello. I don't mind showing how it works.
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