Mail problems with user as a reseller

Hi,

For a customer, who uses DirectAdmin on one of his servers, I'm looking into a problem he's having.

He's added a domain (saap.nl), with saapadmin as domainowner: [root@dutch-hosting exim]# grep saap /etc/virtual/domain*
/etc/virtual/domainowners:saap.nl: saapadmin
/etc/virtual/domainowners:jacobineenwerner.com: saap

A mail sent to [email protected] results in an error; an example is below. Mail sent to another account (werner@) is delivered properly.

The corresponding lines in /var/log/exim/mainlog are:

2004-04-20 21:38:01 1BG14D-0006F5-5n <= [email protected]
H=(ts2-085.qualion.nl) [217.71.122.85] P=esmtp S=1710
[email protected]
2004-04-20 21:38:01 1BG14D-0006F5-5n ** [email protected] R=virtual_aliases: 2004-04-20 21:38:01 1BG14D-0006F8-6z <= <> R=1BG14D-0006F5-5n U=mail
P=local S=2502
2004-04-20 21:38:01 1BG14D-0006F5-5n Completed
2004-04-20 21:38:01 1BG14D-0006F8-6z => [email protected] R=lookuphost
T=remote_smtp H=server.qualion.nl [217.71.122.86]
2004-04-20 21:38:01 1BG14D-0006F8-6z Completed

We've tried fiddling with the server's hostname, as this was an issue
before. Changing it from dutch-hosting.nl to server21.dutch-hosting.nl
didn't help, adding server21.dutch-hosting.nl to /etc/virtual/domains
didn't help either.

I'm stuck; I'm no big Exim-guru, so I don't know where to look further.
A post describing a similar problem (but with a different error
message) on the forum didn't bring salvation...

Hope you can help us!

Best regards,

Max


Begin forwarded message:

> From: Mail Delivery System <[email protected]>
> Date: din apr 20, 2004 21:38:01 Europe/Amsterdam
> To: [email protected]
> Subject: Mail delivery failed: returning message to sender
> X-Spam-Status: No, hits=-4.9 tagged_above=-10.0 required=5.0
> tests=BAYES_00
>
> This message was created automatically by mail delivery software.
>
> A message that you sent could not be delivered to one or more of its
> recipients. This is a permanent error. The following address(es)
> failed:
>
> [email protected]
>
>
> ------ This is a copy of the message, including all the headers.
> ------
>
> Return-path: <[email protected]>
> Received: from [217.71.122.85] (helo=ts2-085.qualion.nl)
> by server21.dutch-hosting.nl with esmtp (Exim 4.24)
> id 1BG14D-0006F5-5n
> for [email protected]; Tue, 20 Apr 2004 21:38:01 +0200
> Received: from localhost (localhost [127.0.0.1])
> by ts2-085.qualion.nl (Postfix) with ESMTP id 85407370004
> for <[email protected]>; Tue, 20 Apr 2004 21:46:47 +0200 (CEST)
> Received: from ts2-085.qualion.nl ([127.0.0.1])
> by localhost (server.qualion.nl [127.0.0.1]) (amavisd-new, port 10024)
> with ESMTP id 18609-08 for <[email protected]>;
> Tue, 20 Apr 2004 21:46:42 +0200 (CEST)
> Received: from qualion.nl (akira.qualion.nl [217.120.246.244])
> by ts2-085.qualion.nl (Postfix) with ESMTP id 9DEEF370002
> for <[email protected]>; Tue, 20 Apr 2004 21:46:41 +0200 (CEST)
> Date: Tue, 20 Apr 2004 21:42:51 +0200
> Mime-Version: 1.0 (Apple Message framework v553)
> Content-Type: text/plain; charset=US-ASCII; format=flowed
> Subject: *** test ***
> From: Qualion Internet Services <[email protected]>
> To: [email protected]
> Content-Transfer-Encoding: 7bit
> Message-Id: <[email protected]>
> X-Mailer: Apple Mail (2.553)
> X-Virus-Scanned: by amavisd-new-20030616-p7 (Debian) at qualion.nl

Hello,

I believe I've sent you an email for this yesterday, but to answer this thread, it looks like the domain isn't in the /etc/virtual/domains file.

User Panel -> domain.com -> Email -> MX Records -> make sure "Local MailServer" is checked off.

John