Hello,
Some of you know I am writing a comprehensive billing system for DirectAdmin. I need to know if people prefer the system to be "hosted" or not. What I mean is if you want to download and install the program on your own server, or if you just want to log into our system and use it, ie: hosted (also called ASP - Application Service Provider).
The important thing to understand here is there will be absolutely no difference to how it works to the customer either way. In fact everything will be the same. Pricing, features, etc. No difference whatsoever, except that in the nature of how it is installed/upgraded. In the hosted environment you would be provided with an IP address so that you can direct any domain or subdomain to it and retain your identity.
The pro to the hosted solution is that no one ever has to figure out how to install or upgrade it. Everyone will always run a good working version. Everyone will be sure it is configured properly. Support will be a much easier task and we can focus on new features.
The con to the hosted solution is that if our service goes down, your billing system goes down. However, we would have a backup server in place and this really should not be a problem. Also even if a server goes down for a couple hours, it would only be the billing system, not your entire server.
Thanks,
Neofree
Some of you know I am writing a comprehensive billing system for DirectAdmin. I need to know if people prefer the system to be "hosted" or not. What I mean is if you want to download and install the program on your own server, or if you just want to log into our system and use it, ie: hosted (also called ASP - Application Service Provider).
The important thing to understand here is there will be absolutely no difference to how it works to the customer either way. In fact everything will be the same. Pricing, features, etc. No difference whatsoever, except that in the nature of how it is installed/upgraded. In the hosted environment you would be provided with an IP address so that you can direct any domain or subdomain to it and retain your identity.
The pro to the hosted solution is that no one ever has to figure out how to install or upgrade it. Everyone will always run a good working version. Everyone will be sure it is configured properly. Support will be a much easier task and we can focus on new features.
The con to the hosted solution is that if our service goes down, your billing system goes down. However, we would have a backup server in place and this really should not be a problem. Also even if a server goes down for a couple hours, it would only be the billing system, not your entire server.
Thanks,
Neofree