Cannot open the user password file for reading

nebukazar

Verified User
Joined
Sep 28, 2003
Messages
130
When I'm trying to create an email address as the admin, I see this error message :
Cannot open the user password file for reading

I tried to run :
cd /usr/local/directadmin/scripts/
./webmail.sh

But it doesn't work.

Thanks!
 
Hello,

The user password file is located at:

/etc/virtual/domain.com/passwd

Make sure it exists and is readable by "mail".

webmail is only a set of php script used to interface through pop3 to access their account.

John
 
Hi guys,

All of the sudden I'm getting user domains converted to _off in /etc/virtual/

For example, a domain will be set to domain.com_off

Any ideas why this is happening ?

Thanks
 
Hey,

Quick guess would be someone or something (billing program?) is suspending those domains/users...

David
 
Also note Users can suspend their own domains (independant of their account)

User Level -> Domain Setup (or Domain Administraiton) -> domain.com

They can set limits there, as well as turn on/off their domains.

John
 
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