hostpc.com
Verified User
After having 2 customers contact me from AOL that couldn't get logged into the control panels, I asked one of them to do some investigating.
They both reported similar situations, AOL internal browser, v6 and v9.
Has anyone else encountered this? I did a search here, but couldn't find anything. Is it a "bug" that can be addressed?
They both reported similar situations, AOL internal browser, v6 and v9.
I was able to login using Mozilla, so assume that means AOL isn't blocking
port 2222 (because I'm still connecting through AOL).
The problem then would have something to do with AOL's IE browser- I've had
problems like this before- either due to AOL's caching or something involving
cookies.
I'll try resetting the defaults on the AOL/IE browser but I'll be surprised
if that's the cause. I'm thinking it's more likely something to do with
session cookies. I'll let you know.
=============
I reset the AOL program to its defaults as described in the previous
transcript I sent you, and that didn't help.
I still can't login using AOL's IE program.
I think that means there's some problem with session cookies because I had a
problem like this before with the phpBB forum (not at hostpc or hiveminds, but
at other places), and Zontar (Jon Stephens) told me that's what the problem
was. I don't know how to fix it, but he said there's some issue with setting
cookies that causes the problem. Maybe the same thing is happening with the DA
panel login.
It would be really good to fix this problem because although I can use
Mozilla to login, there will be clients on AOL who don't know how to use a second
browser.
Has anyone else encountered this? I did a search here, but couldn't find anything. Is it a "bug" that can be addressed?