J jodasi Verified User Joined Mar 15, 2005 Messages 62 Jul 27, 2005 #1 hi there What helpdesk system are you using? My main need is to track all incoming / outcoming emails on an online system, to keep track os conversations. Any sugestions? Regards jose da Silva
hi there What helpdesk system are you using? My main need is to track all incoming / outcoming emails on an online system, to keep track os conversations. Any sugestions? Regards jose da Silva
jmstacey Verified User Joined Feb 12, 2004 Messages 4,106 Location Colorado Jul 27, 2005 #2 I'm currently using the free version of cerberus, so far so good. However I'm not sure if the full version is worth the money for the ammount that I use it.
I'm currently using the free version of cerberus, so far so good. However I'm not sure if the full version is worth the money for the ammount that I use it.
A alex2k Verified User Joined Oct 28, 2004 Messages 95 Location Behind You! Jul 27, 2005 #3 Yes, cerberus is the best I use license version.
A albatroz Verified User Joined Mar 13, 2004 Messages 365 Location Peru Aug 2, 2005 #4 I know a hosting company that can give you a licensed version -called cerberus xsp- for free if you buy a reseller account of $15/mo
I know a hosting company that can give you a licensed version -called cerberus xsp- for free if you buy a reseller account of $15/mo
A albatroz Verified User Joined Mar 13, 2004 Messages 365 Location Peru Aug 2, 2005 #5 I am using Kayako, but due to the new license prices (after the release of the new 3.0 version) I am planning to leave it in favour of Cerberus.
I am using Kayako, but due to the new license prices (after the release of the new 3.0 version) I am planning to leave it in favour of Cerberus.
