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jodasi
07-27-2005, 09:16 AM
hi there

What helpdesk system are you using?

My main need is to track all incoming / outcoming emails on an online system, to keep track os conversations.

Any sugestions?

Regards
jose da Silva

jmstacey
07-27-2005, 11:31 AM
I'm currently using the free version of cerberus, so far so good. However I'm not sure if the full version is worth the money for the ammount that I use it.

alex2k
07-27-2005, 10:35 PM
Yes, cerberus is the best :)
I use license version.

albatroz
08-02-2005, 07:45 PM
I know a hosting company that can give you a licensed version -called cerberus xsp- for free if you buy a reseller account of $15/mo

albatroz
08-02-2005, 07:47 PM
I am using Kayako, but due to the new license prices (after the release of the new 3.0 version) I am planning to leave it in favour of Cerberus.