License question

RealAct

Verified User
I see that an "Admin" account is created by default when you first install DirectAdmin, does this account count against the "1 user account limit" for the personal licenses? telling by this page it looks like it does, but then how do you add websites, e-mail accounts etc within the panel itself? can an existing user be converted into admin so you can then remove the "admin" account?

Thanks in advance.
 

Wanabo

Verified User
In your start screen there is a section "Access Level".
Admin Level
Reseller Level
User Level

For adding domains, you should go to "User Level".
 

soheil1986

New member
Can not cancel my license

I tried to buy a one year license from directadmin.com site but could not complete due to payment problems. Now I want to buy license from a another reseller, but they say my server's IP address is dedicated to that license (the one that I couldn't buy).

In my dashboard (https://directadmin.com/clients/) I see the license, but I cannot delete it. what should I do?

thanks
 

beyazdc

New member
I tried to buy a one year license from directadmin.com site but could not complete due to payment problems. Now I want to buy license from a another reseller, but they say my server's IP address is dedicated to that license (the one that I couldn't buy).

In my dashboard (https://directadmin.com/clients/) I see the license, but I cannot delete it. what should I do?

thanks

you need to create a support request and request that the ip address be deleted.
 
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