Recent content by alexismya2

I wish we would have received an email about the licensing. I see they advised everyone here in the forum, but I don't usually visit the forum. I am very thankful they assisted me, so I recommend contacting support.

Support assisted and found the programmer hadn't updated the program like he said he did. Everything is working fine now. Thank you for your help. I need to visit the forum often because I had no idea that there was going to be a licensing change. I will also keep my program updated.

Thank you. Everything is working fine after support assisted. Thank you!

Support is working on the ticket and has the server login details. Thank you for your help.

I did finally enter the command as you gave it to me and the error is: Job for directadmin.service failed because a timeout was exceeded. I have been using the link you gave me. I read all the info as did the programmer. I need help. I need someone who is expert with DirectAdmin.

Error when running script: Job for directadmin.service failed because a timeout was exceeded.

Do you know anyone who can help me or should I go with a different cpanel?

I am waiting on support to tell me why the license is not working. I reset the license and it still won't work. I will ask the programmer to run the script you provided.

Upgraded to 1.63.8 and reset my license when the original lifetime license wouldn't work after the upgrade, now logs show: Apr 03 09:07:36 server.xxx.com directadmin[53360]: 2022/04/03 09:07:36 info Migrations done, active connection open Apr 03 09:07:36 server.xxx.com directadmin[53360]...

I had 1.62.8 and was upgraded to 1.63.8. DirectAdmin still gave license error. I reset my lifetime license and we still get an error. What could be the problem? Apr 03 09:07:36 server.mydomain.com directadmin[53360]: 2022/04/03 09:07:36 info Migrations done, active connection open Apr 03...

Direct Admin support told me I have a very old release and I need to upgrade. They gave me a link to the script. A programmer I use is not available this week. Where do you suggest I find someone who can manually update me to the latest version?

Thank you. I will let you know. Thanks for your help!

Thank you. Yes, the website is up. I am running direct admin 1.62.8 so could that be a reason? I have a lifetime directadmin license and moved my website and directadmin to new server Sept 2021