Recent content by Andrax

Greetings all. I've been shopping around for a helpdesk and found one that I am quite impressed with. SitePanel2 does everything I want/need and is very reasonably priced. However, I ran into a snag with the free trial that I have been working on with the author of this software. The problem...

So... here is my issue. I've a customer that would like to have all of their email directed to an exchange server that they have onsite at their offices. My question is what all is required to get all of the email processing passed on to their exchange server? They would like to use my server...

With the addition of Spam Assassin (which I love BTW), it has brought to light something that I think would be wonderful to have addressed. I had a customer who had not set a catchall setting, so by default it is set to "Notify sender" that the address they are sending to is invalid. Long...

Ok, so my site is the User account of the server admin account. I am trying to bind an ip to be owned by this account so that I can setup a SSL Cert for my shopping cart/merchant account transactions. However, I can find no documentation or instructions on how to do this. The Site-Helper page...

Well, i searched but couldnt find the thread that talked about this before, so pardon the repost. I remember reading a while ago about modifying the index.htm file in domains/default (logged in as Admin). There is a tag call |DOMAIN| which as I understand it is how you get it to autoinsert the...

Ok, I had planned on moving a site a while ago onto a new server. Did a backup, restored it and setup the server. When sending welcome emails out from that new server, the copy of the welcome email was deposited on that new server under my domain account, even though DNS still pointed to the...

One of very few pet peeves of mine about DA is the way SubDomains are handled. The reason that I don't like them is that when you create a subdomain id DA, its both a subdomain and a subdirectory. Say I make a forums subdomain. That url is http://forums.mydomain.com Well, people can get to...

Doing a server migration and trying to make the new server identical to the old as far as accounts/domains/users etc. Got the DA part done, but trying to snag email (mail messages) as well. Was pointed to this IMAP App to do it, but for some reason it won't connect to the new servers IP (DNS...

At some level, it would be lovely to be able to backup email data that is on the server. Either at the ADMIN level, or Userlevel. I understand the issue about sensative information and admin having access and all, but if you really think abou it, the server admin or reseller could login to...

Ok, so i've clients on one server (DA) and had a complete backup done. Trying to move these to a brand new server and restore them generates errors and fails. The error is: Unable to exact backup/user.conf from /home/webadmin/user_backups/testact.tar.gz : Error while extracting...

Ok, so i've a brand new server setup and ready to go. Only problem is that when i'm testing new account creations, the welcome mail fails to send... This is the first part of the message that is generated and returned to me. This message was created automatically by mail delivery software. A...

From the reseller cp, when you use DA to send out a welcome email to the end user, it lists the Sender: in the email header, and the sender appears to be the server name. Is it possible to remove this, or mask it so that it does not appear in the Welcome email to the reseller clients?

Ok... this is probably going to sound a little strange, so try to bare with me. Here is the situation. I would like to have two different sets of name servers. One set just for my site (on one box) and one for my clients (on another box). Now, the IP's have been bound to the box that will...

I used the site-helper site, but could only find the path to perl etc. Not HTML :) if /home/username/domains/domain.com/public_html/cgi-bin is the path to cgi is /home/username/domains/domain.com/public_html the path to html? Just wanted to clarify for my welcome emails ;)

Ok, so I am poking around a bit and create several subdomains for my site via the DA Control Panel. My question now is... how does DA know the difference between a subdomain and a subfolder?? When I FTP into my account now, i see the three subdomains that I created via the CP. But they are...