Recent content by johnc1979

I do hope so. I've opened my third ticket this week and hope that it can be sorted soon. The other two tickets had a single reply to each then when I replied I got nothing back. Not a peep. It certainly feels as though I'm being ignored and punished. To be able to reply within 12 hours then...

Perhaps I can describe my situation like this so you might be able to understand. I buy a car. Police turn up a month or so later and say it is stolen and take it away I really like the car so go to the car dealer, explain what happened and that I'd like to buy a car from them Car dealer...

Exactly. If DA don't want my money to get a licence now that I know better they don't have to take it, but it also doesn't prevent me from leaving honest reviews in as many places as I like about the quality and speed of their replies. I'm not the one selling the bootlegged licences! I got...

Long story short, I purchased a licence and found out after the fact that it wasn't genuine, but I can't purchase a genuine one through DA because it is saying the IP is already registered and they will not reply. It's been days now without any action. Cpanel replied within 2 hours on Monday...

It has been so very frustrating. I've sent a couple of emails and opened a ticket which they did reply to but missed the question. It is somewhat disappointing as I know CPanel have increased their pricing by quite a lot making DA more attractive and DA does have a nice control panel, it's just...

Hi there, I'm posting here out of frustration and to see if my experience is the normal one. I've been trying to get in contact with sales and support all week long and simply don't get a reply. I do understand they may be busy and it's a difficult time, but it's extremely frustrating and...