Recent content by philmcdonnell

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    Roundcube data not backedup

    Hello, I did an admin backup/transfer from one server to another and on the new server the user is complaining that all their data from Roundcube is gone... Is there anyway to backup/move the roundcube data? Thanks...
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    OpenBase and PHP SafeMode Needed?

    Are these needed any longer? As of PHP 5.3 they are deprecated and 5.4 will no longer support if I am reading correctly. Can I just disable all of this now? Thanks, Phil
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    50mb Mailbox Limit?

    Hey All, Just recently on new accounts DA has started to give a 50mb limit to all new email accounts. How can I set the default to unlimited? Thanks, Phil
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    Warning: ### emails have been sent yesterday by username

    I am getting this error all of a sudden. I keep getting it daily now and DA is the one sending it to the ticket system. "Warning: 1110 emails have been sent yesterday by username" Where is this set at? Is there a way to change the threshold? It appears that it is counting all forwarded...
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    Awstats and Static Html Files

    Hello All, With the new DA update there is now a cgi version of Awstats and I can disable all static html files according to the update. If I disable the static html is there a way to remove all listings from the pull down menu in DA except for the cgi listing? Also how can I delete all...
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    ImageMagick -or- GD

    If I have GD installed do I need to install ImageMagick? Can't I use one or the other? I have a client who states they need ImageMagick for some type of image manipulation. If I do actually need it does anyone know how to install it on a Fedora Box? Thanks, Phil
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    Easiest way to upgrade to php5

    Hello All, I am looking to upgrade my server to PHP5, what is the easiest way to do it? I am not using customapache, but would be willing to use it if it is easier but looking for instructions on how to do it. Thanks, Phil
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    No Username at Admin Level

    Hello All, I have a user that was setup but when I do a show all users from the admin level nothing shows up. If I do list users from the reseller level I get the username but nothing else beside it, all fields are blank? The user can login to DA but I have no record of the user from the admin...
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    Messages with no sender

    Hello All, How can I get the server to not accept emails without a sender address? I have a bunch of emails that are frozen in the mail queue without a sender address, they have <> instead... Is there a way to stop this? Is there any reason why I wouldn't want to stop it? Thanks, Phil
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    No Message ID

    Hello All, I am getting a ton of emails stuck in my queue with no message ID so I cannot delete them from the admin panel. Any ideas how to stop these? They seem to be some type of spam. Here is a sample: ID Time Size Sender Frozen Recipient(s) Select 70m 1JNiMi-0004Gf-Ff yes D...
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    User account missing?

    Hello, I have an account setup on the server but somehow the account info is all missing from DA. From the admin level I show all users and nothing is there for that account. Under reseller I can see the username but all the rest of the fields are blank across the screen. Any ideas? /Phil
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    Wordpress & Awstats

    Hello, On all my sites with Wordpress, when I try to access Awstats I just get the main domain instead of the Awstats in the /cgi-bin/ folder. Is there something I have to put in my .htaccess file for it to work properly? Thanks, Phil
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    Clean up old files

    I saw this command: echo "action=delete&value=mbox" >> /usr/local/directadmin/data/task.queue What does this actually do? Is there anyway to clean up all old unnecessary files left from the old mail/imap? Thanks...
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    Ok to delete customapache files

    Hello All, After downloading and building all custom apache/php/etc, can I delete all the extra files/directories inside of customapache? Thanks, Phil
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    Large Mailbox causes High CPU

    Hello, Most of my users are using mail clients with POP accounts. I have several users that have 150+MB mailboxes. It seems when these people check their mail they cause the server to have a high cpu usage and cause mail timeouts for others as well as make the whole server crawl. Can I do...