slidehammer
Verified User
I still can not upload my files in the welcoming email it said to upload using
ftp://your-customers-site.com/public.html
so I type in ftp://their site.co.uk/public.html
or ftp:/their-sites user name.com/public.html
ftp://esecuresite/their-site.com
ftp://
I have tried all ways, it says its published but when I go to the control panel it wont let me access the public.html file
I deleted the account and started again, now all the updated files are back in the old c-panel controls
I really can not find anything to see whats wrong, someone else has looked over it and cant see anything obviously wrong I have posted sent emails and keep looking in both forums and no ones helping me, can someone please tell me what i am supposed to do because this should be a simple task to set up accounts and then tranfer files but it isnt because they wont upload.
Please dont anyone ask what connection i have because its a cable connection, theres nothing wrong with that.
The other thing is how is that even though i have enables frontpage extensions it says they are not installed ?
I really need help here Please.
ftp://your-customers-site.com/public.html
so I type in ftp://their site.co.uk/public.html
or ftp:/their-sites user name.com/public.html
ftp://esecuresite/their-site.com
ftp://
I have tried all ways, it says its published but when I go to the control panel it wont let me access the public.html file
I deleted the account and started again, now all the updated files are back in the old c-panel controls
I really can not find anything to see whats wrong, someone else has looked over it and cant see anything obviously wrong I have posted sent emails and keep looking in both forums and no ones helping me, can someone please tell me what i am supposed to do because this should be a simple task to set up accounts and then tranfer files but it isnt because they wont upload.
Please dont anyone ask what connection i have because its a cable connection, theres nothing wrong with that.
The other thing is how is that even though i have enables frontpage extensions it says they are not installed ?
I really need help here Please.