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    Email rejected with "R1: HELO should be a FQDN or address literal"

    One of our users is unable to receive email from a specific server, I checked the reject log and this is what I see... 2017-05-23 13:01:48 H=(travsmtp) [72.250.193.42] F=<do-not-reply@wc2.webcobra.com> rejected RCPT <ouruser@ourdomain.com>: R1: HELO should be a FQDN or address literal (See RFC...
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    Deleting All Tickets

    Hi everyone, I noticed today that a huge number of messages on my admin account had added up to the point where they are using quite a bit of space on my hard drive. After digging around I found that the following folder is using up over 850mb of space... /usr/local/directadmin/data/tickets...
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    Question about iptables

    Hello, I'm wondering if someone can enlighten me, we are running DirectAdmin on a CentOS server and have been getting hit by a lot of brute force attacks lately and I am trying to permanently block some IP Ranges from connecting to our server, after some searching on the internet I found the...
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    How to recover RoundCube address book for deleted email account

    Hello, Yesterday I deleted an email account for a user on my DirectAdmin server. Before I deleted the account I backed up all of the user's email however I neglected to export the user's address book from RoundCube and it has been requested that I recover that if at all possible. I do have a...
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    Vacation Messages set up in RoundCube will not stop on their own

    We have a DirectAdmin server that has Sieve enabled in RoundCube so that we are able to use RoundCube filters to set up mail rules, primarily we use this so that users can set up their own vacation messages, and for the most part they work however one of the features is not working properly and...
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    Reseller Level Backups Notification Missing

    Hello, I have a question that perhaps someone can help me with. We have been running a DirectAdmin server for some time and last night I experienced something strange. I have set up reseller level backups to back up our server every night, this has been working on this machine for the past 2+...
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    Question regarding Wildcard Subdomains and WordPress

    I am attempting to get Wildcard Subdomains working with a WordPress site that has had the multi-site option enabled but seem to be missing something, the instructions I have been following are here... http://help.directadmin.com/item.php?id=127 The site I have set up is for testing purposes...
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    Allowing Authenticated Relay only from certain IP addresses

    Hello, I would like to temporarily allow Exim to only accept authenticated SMTP connections from a specific list of IP addresses. I am not an Exim expert so wanted to post my proposed solution here for feedback before modifying my config file. In exim.conf under Edit #14 is this line...
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    Some entries in my bad_sender_hosts_ip file being ignored

    I am wondering if anyone can shed some light on an issue I am having. We are subscribed to a number of spam block lists that help but do not stop all of the spam we receive, so I have been collecting spam from 5 of my users and once a week I have been analyzing it and adding the servers it is...
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    Lost Ability To Connect to Direct Admin Control Panel

    Hi everyone, Sometime since late yesterday afternoon I have lost the ability to connect to my DirectAdmin Control Panel and am wondering if anyone has any ideas what might be happening. If I attempt to connect using Firefox 33 I am told the following... Safari tells me... Everything was...
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    Looking for recommendations for configuring csf.blocklists

    Hi everyone, I have csf v6.47 installed and noticed the "lfd Blocklists" button near the bottom of the interface, I had not noticed this before and at this time all of the entries in there are commented out. I am considering uncommenting some or all of the lists to see if it helps stop some...
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    Troubleshooting why a backup did not run

    Hi everyone, I have my DirectAdmin server set up to run an Admin level backup of all my users at 8:30 every night. It has worked flawless for about two years until last night when the backups simply did not run at all. I have csf/lfd installed which warns me about a "suspicious process" every...
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    Need Help Restoring mysql DB

    I am trying to restore a backup of a mysql database and seem to be having problems and am wondering if someone can help me. I have a mysql database I want to move from one site to another on the same directadmin server, I have tried these steps to make it happen. 1. I logged into the site with...
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    How to configure exim to block emails from a top level domain?

    We have been receiving a ton of spam lately from servers with .me and .mobi top level domains and would like to try configuring exim to reject all messages from any .me or .mobi address. I have Spamblocker 4 installed but they seem to be staying one step ahead of the block lists. Is it possible...
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    Strange Error During Backups

    Hello, I have a DirectAdmin server that has been running perfectly since late last year, I have it set up to do Reseller level backups of each domain every night. The backups are stored on an ftp server on our local network that is accessed by our DirectAdmin server through a port forward set...
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    Serious Mail Server Migration Problems

    Over the weekend I finished migrating two large sites from an old DirectAdmin server to a new one, the migration seemed to go very smoothly and everything seemed to be working but as soon as the server got hit with a bit of a load this morning I am having all kinds of problems. Sending seems to...
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    Compiling PHP with LDAP Support help needed

    I am setting up a brand new box running 64-bit CentOS 6 and am having all kinds of problems getting php to compile with ldap support. I have been able to achieve this before on an older 32-bit CentOS box with no problems. I have installed the openldap and openldap-devel packages using yum and...
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    Backups Not Running

    I have a DirectAdmin server that has Reseller Level backup jobs scheduled to run nightly, for some reason they have not run two nights in a row now even though they all show up in the list of "Current Backup Crons" in the Reseller Level Backup screen. I find this extremely concerning as there is...
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    Question re: size of /var partition

    Hi everyone, I just finished installing DirectAdmin on a new server and have a question about my partition setup. I was under the impression that DirectAdmin saved emails in the /home partition but during installation I saw this message: *** You have /var partition. The databases, emails and...
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    Problems installing DirectAdmin

    I am attempting to install DirectAdmin on a new Centos 6.0 64-bit server, it makes it through searching for the fastest mirror and then this is happening (the last thing it says before the problem starts is "/usr/sbin/setenforce: SELinux is disabled)". --2011-09-15 09:00:14-- (try: 6)...
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