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Seems I posted about this before, but don't remember. This situation is a little different though. I have a customer with several domains, and several three different service accounts. She wants two of them moved to her other services account (Tungsten Plan). If I remember correctly there is a...

I had a customer provide a word press restore, but it is .zip and direct admin requires .tar.gz or something like that. If I unzip and just upload over the existing word press install will it work? I need to restore the site. It also contains the database, do I just overwrite that as well?

thank you. It worked.

I had a customer that went over their disk space and of course the site stopped working as it couldn't execute any commands. I increased the size and they are withing limits now at 83%, but the site just comes up with a white page. Are these related or do I need to do something to get it back...

Thank you for the advice. I have made a note of everything.

I received a message about a customer account mail rely and that there was a compromised word press script on their site. So I tried the following: Suspending the email accounts it didn't work. Blocking the I.P.'s, but they seem to have changed faster than I could block them. So, I finally...

I am so sorry for the confusion. I was looking at the wrong screen I forgot I had two direct admin windows open in separate tabs. I restored it with direct admin and the admin restore. All worked without a hitch.

ok. just had a heart attack. I configured the restore as admin to the account, but when I clicked on more setting or advanced or something like that (after clicking restore) it said all users except checked and admin was checked. I aborted it as I am thinking it will overwrite the other users? I...

Thank You. Real newbie here. Unpack and upload public_html and database, but not confident enough to know if I can restore the database correctly. The other way is I did upload the tar.gz file to admin_backups and it shows in the list, but it doesn't ask me where I want the restore to go except...

I backed up at the admin level.

Yeah I tell them that all the time, but this person didn't. Uffta!

It's a backup created by direct admin, but is ftp'd to a backup server. I have downloaded the backup and un-compressed it.

I have a customer who hosed his site and wants me to restore it. I have the backup created by direct admin, I am not sure if I just ftp it to his domains folder or if there is a restore function in direct admin. It is a wordpress site and I did backup the database too. He deleted plugins and is...

Thanks everybody worked like a charm. It appeared to move the email too. Glad to be part of this forum.

OK. I think I got it now, one question though. Will this move the email too? Also, petroprop is not the main domain, so this should leave the rest of the domains as is in the old user account, right? The domain is petroprop.com so..... Once in the directory I would type: ./move_domain.sh...

So I ssh into the server. And copy and paste: /usr/local/directadmin/directadmin config-set move_domains_between_users 1 Then hit enter Then copy and paste: service directadmin restart Correct? I know some of you are probably laughing, but this is really really new to me. I do appreciate the...

Ok real basic here. I followed the link and it talks about a script. Does the script actually move the domain or enable a feature on direct admin to do so? Do I download the script or just run it via ssh?

Ok. So here is what I want to do. I have a customer who has several domains and wants to have my other customer with their own account have the domain, website, and email. I need to know how to move the domain from one account to another. Here is what I have done so far: 1. I created a new...

Thanks everybody the customer chose the webmail option, so that is what I did. I am really loving this forum.

I am really sorry for being such a pain, but I have one more question..... I have a customer who doesn't want his website any longer, but wants to keep the email. Is there a way to set this in direct admin or do I just delete website content or make the site point to nowhere?