Err_empty_response

i install fresh whmcs and

http://www.xxx.net/my/admin/ & http://www.xxx.net/my/ pages is this get error

Site error: the file /home/xxx/domains/xxx.net/public_html/my/admin/index.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the website operator. If you are the website operator please use the ionCube Loader Wizard to assist with installation.

after ioncube install

http://www.xxx.net/my/ - OK & working
http://www.xxx.net/my/admin - not working - ERR_EMPTY_RESPONSE

what can i do?

If you installed ioncube loaders manually, try instead to install them using custombuild:


But if the error is not related to ioncube, I would suggest you contact whmcs support, or post in whmcs own forum.

FWIW this was ( still is? ) a known bug with chrome browser not site/server related.
you didn't mention what browser so thought I would FYI that. if it still does it with firefox/IE/etc then not browser issue of course.

Hello.

I have the same problem myself on CentOS 6.5 (64 bit), how can I fix the error?

eushells said:

I have the same problem myself on CentOS 6.5 (64 bit), how can I fix the error?

Click to expand...

If you are running PHP 5.5.x, then you need to contact WHMCS support about this. WHMCS is encoded with Ioncube encoders for PHP 5.2.x, so it will not work on PHP 5.5.x. WHMCS need to encode their files with Ioncube Encoders for PHP 5.3.x or 5.4.x, then it will work on servers running PHP 5.5.x

[root@jupiter admin]# php -v
PHP 5.2.17 (cli) (built: Jan 7 2014 00:08:45)
Copyright (c) 1997-2010 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2010 Zend Technologies
with eAccelerator v0.9.6.1, Copyright (c) 2004-2010 eAccelerator, by eAccelerator
with the ionCube PHP Loader v4.5.1, Copyright (c) 2002-2013, by ionCube Ltd.
[root@jupiter admin]#

Now use php-cli version 5.2 .. I tried php-cgi 5.2 and still the same error (it appears when I use CentOS 6.5 64-bit). Sure is a solution, but it is not specified nicaeiri how to solve.

To clarify, I've seen at least one installation of WHMCS running on php 5.4.x

Jeff

nobaloney said:

To clarify, I've seen at least one installation of WHMCS running on php 5.4.x

Click to expand...

I have been running WHMCS on PHP 5.4.x since version 5.4.6 was out, so I can confirm that is not a problem. Also it would work just fine with WHMCS on PHP 5.5.x (because there is no major functions removed between 5.4 and 5.5. The only reason WHMCS don't work on PHP 5.5.x is because the newest Ioncube loaders with support for PHP 5.5.x require that the php scripts is Encoded with the Ioncube encoders for PHP 5.3 or 5.4, but WHMCS files is encoded with the Ioncube encoders for PHP 5.2 - therfor it will not work before the thoughtless owners of WHMCS decide to offer a download with files encoded with Ioncube encoder for PHP 5.3 or newer.

It is explained in the forum here http://forum.ioncube.com/viewtopic.php?p=10113#10113

Version 4.5 loader packages are now available from our Loaders Page (http://www.ioncube.com/loaders.php) and include loaders for PHP 5.5.

As previously mentioned, the PHP 5.5 loaders will run PHP 5.3 and PHP 5.4 encoded files and are available for Unix-style platforms such as Linux, OS X and FreeBSD. Windows loaders will follow in due course.

Click to expand...

Are you going to try to convince Matt (of WHMCS) to update his Ioncube package? Or are you leaving that to me ?

Jeff

Please, you do it. I have already asked in a support ticket, and sent Matt a PM in WHMCS forums (wich he never answered), in that PM I also offerede to pay him for this. I do not have more energi to put into this, banging my head against the wall.

I have bought a owned life time licenses of blesta.com, and hope to be able to migrate from WHMCS to Blesta by the end of 2014. First I must make som custom registrar modules ...

It feels bad not being able to upgrade PHP only because of WHMCS. I have already upgraded all shared hosting serveres from PHP 5.4.x to PHP 5.5.x (without any problems), and the only server that is not yet upgraded, is the server that is running nothing else but WHMCS.