How to Whitelist IP

So I'm a directadmin noob, so don't shoot me.

I have received directadmin login details from my client, because I need to whitelist my ip as it seems it's being blocked.
But I don't see any options to do that in the admin screen.
Could this be because this user isn't a admin/reseller level user?

Thank you!

Forgot to mention

Yatsuba said:

So I'm a directadmin noob, so don't shoot me.

I have received directadmin login details from my client, because I need to whitelist my ip as it seems it's being blocked.
But I don't see any options to do that in the admin screen.
Could this be because this user isn't a admin/reseller level user?

Thank you!

Click to expand...

I forgot to mention that I can't get in the FTP account.

Hello,

Directadmin has its own black- and white- lists to limit an access to the control panel Web-UI only. Directadmin does not offer Web-UI to manage it.

Related: https://help.directadmin.com/item.php?id=306



If you can't access FTP, (TCP:21) it might mean either firewall is blocking your IP, or FTP is disabled or moved to another port.

As for a firewall there might be raw iptables, fail2ban, csf/lfd installed. You need to check it out.

Related: https://help.directadmin.com/item.php?id=527