550 No such recipient here

LPro

Verified User
Joined
Mar 25, 2016
Messages
15
Hello,
I have a strange problem with email accounts
One of the DA users can't receive emails (but can send)
Other users are ok they can send and receive email


Code:
Reporting-MTA: dns; googlemail.com
Received-From-MTA: dns; [email protected]
Arrival-Date: Sat, 22 Jun 2019 06:01:53 -0700 (PDT)
X-Original-Message-ID: <[email protected]>

Final-Recipient: rfc822; [email protected]
Action: failed
Status: 5.0.0
Remote-MTA: dns; mail.persian-music.org. (91.134.204.181, the server for the
 domain persian-music.org.)
Diagnostic-Code: smtp; 550 No such recipient here
Last-Attempt-Date: Sat, 22 Jun 2019 06:01:56 -0700 (PDT)

Thank you,
 
Yes it's enabled
Also I've checked DNS settings and it looks well
dns.jpg

Thank you for helping me
 
I've rebuild everything, still this specific user can't receive emails.
it's very strange, all other users send and receive emails without problem.
 
make sure the domain is listed in

- /etc/virtual/domains
- /etc/virtual/domainowners

and

/etc/virtual/persian-music.org/passwd exists
 
Domain is listed in /etc/virtual/domains and /etc/virtual/domainowners
Also passwd is exist in /etc/virtual/persian-music.org/passwd

I'm really confused :confused:
 
Does it exist in /etc/virtual/persian-music.org/aliases too?
 
I have same problem here.
Email Manager > MX Records -> http://prnt.sc/u1ijwa

Domain exist on files :
- /etc/virtual/domains
- /etc/virtual/domainowners
- Email usernames is exist on file /etc/virtual/mydomain-example.com/passwd
- DirectAdmin Username is exist on file /etc/virtual/mydomain-example.com/aliases
zallid: zallid
*: :fail:

- 587, 25, 993, and 995, ports is open

But I still unable to send and receive email :-(

Any suggestions?

Thank you
 
The problem is Solved.
I am using the old google apps, the solution is to update the MX records on the recipient's email.
 
Faced the same issue. Tried to find Local Mail Server but was not able to find it.
I already added mail records of external server but it still did not work.

Solution:
Found the option in Modify MX Records > Use this server to handle my e-mails.

Unchecked the option and issue fixed.
 

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Last edited:
Faced the same issue. Tried to find Local Mail Server but was not able to find it.
Correct, that is because this is only mentioned like this in the Enhanced skin which was the default skin for many years, and still used by many.

You found the correct solution for the Evolution skin.
 
I have this problem. Webmail in Roundcube sends but does not receive email.
Depending on the sender domain, I get various text with the 550 error, for example "550 no such recipient here", or "550 authentication required (in reply to RCPT TO command)".

What can I do as an end user of DirectAdmin Panel without access to shell or DNS management?
I changed the MX records to local default, waited a few days without success. I think something then changed about the MX record listed at the top but I don't know what it originally was. Tried entering additional records without success (additional records were rejected, not created). Then I changed it back to uncheck the box that says "check if you want this server to handle your mail", after over a day still without success.
My host does not answer tickets but things have so far mysteriously started working again, just not this time. :-/

Can I delete the email account and then create the account again with the same name/handle? Will the MX records be reset for a thus newly created account? -there is nothing in it yet that would be sad to lose.

What is the difference between delete and purge of an email account, and is there anything I should watch out for?
Thanks!
 
Can I delete the email account and then create the account again with the same name/handle? Will the MX records be reset for a thus newly created account? -there is nothing in it yet that would be sad to lose.
MX records won't come back no matter how many times you delete or create new email.

Do this:
Login into DirectAdmin > DNS Management > Modify MX Records
Now remove all 3rd party records listed here and add the entry in "screenshot" by replacing "yourdomainname.com." with your domain (. at the end of domain name)

Wait for 1-2hrs and then check if mail is working fine
 

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MX records won't come back no matter how many times you delete or create new email.
Bummer!

Thank you for the other suggestion!
I do not have access to DNS Management but there is an MX records tab under Email Management.
I have updated the only MX record there to what you suggested. It has been more than 2 hours now and still does not work, same error.
 
Bummer!

Thank you for the other suggestion!
I do not have access to DNS Management but there is an MX records tab under Email Management.
I have updated the only MX record there to what you suggested. It has been more than 2 hours now and still does not work, same error.
Please attach a screenshot of MX records tab under Email Management.
Also if possible, PM me domain name so that I can take a look
 
screenshots of the mx records under email management, and of the edit popup window.
pm coming up.
Thanks for ideas :)
 

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This helps me.
Daku@domain1 ( default created domain with server ) works for a years, now i got daku@domainx and gmail retur 550.

after rebild
echo 'action=rewrite&value=email_aliases&user=fred' >> /usr/local/directadmin/data/task.queue

all works
 
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