When looking up a user account as an admin, your access level will shift from admin to reseller after selecting their domain/user in the search. As a result, I have to re-toggle my access level every time I go from the Mail Queue Administration Page (Admin) -> Viewing a problematic account (Reseller) -> Logging out (Still a reseller) -> Going back to the Mail Queue Administration Page (after switching back to Admin). If I toggle myself back to an admin before signing in to the user account, it at least retains itself as an admin when you log back out but either way you have to toggle your access level at some point.